Cart Barn Attendant

Discovery Land Company•Las Vegas, NV
•Onsite

About The Position

Summit Club, a private residential golf and lifestyle club community outside Las Vegas, Nevada, is seeking a Cart Barn Attendant to join its Club Operations Department. The attendant supports golf operations by providing attentive service to members and guests, preparing and maintaining golf carts and the cart barn, assisting with golf bags, and supporting the Golf Professionals. The role contributes to the Discovery Land Company experience for members, guests, and fellow employees. The position involves daily cart and range operations, including cleaning and staging carts, maintaining range supplies and equipment, setting up and breaking down the cart return area, and addressing customer service issues or directing them to a supervisor. Work may take place indoors and outdoors in all weather conditions, and may involve extended periods of standing, walking, and moving, as well as lifting and carrying heavy items. Flexible schedules, evenings, weekends, holidays, and long hours may be required based on business demands.

Requirements

  • Prior experience in a guest service role at a golf course, private club, or hotel.
  • Ability to lift and/or move up to 50 pounds.
  • Ability to work flexible hours and schedules, including evenings, weekends, and holidays.
  • Ability to work indoors and outdoors in all weather conditions.
  • Ability to stand, walk, and move for periods exceeding eight hours.
  • Ability to lift and carry items that may weigh more than 50 pounds.
  • Positive attitude and professional demeanor.
  • Exceptional communication and interpersonal skills for serving members, guests, and team members.
  • Ability to work in a team environment.
  • Ability to remain calm and focused during the busiest periods.
  • Ability to read, write, speak, and understand English.
  • Specific vision abilities required include close vision, distance vision, depth perception, peripheral vision, and the ability to adjust focus.

Nice To Haves

  • Valid driver’s license.
  • Ability to speak additional languages.

Responsibilities

  • Support golf operations by providing strong, world-class customer service to members and guests.
  • Provide members and guests with safe, clean, and stocked golf carts.
  • Maintain facility conditions and equipment in a neat and orderly manner.
  • Set up and break down the cart return area daily and maintain a safe, clean cart barn.
  • Wash golf carts daily, stock them with amenities such as scorecards, tees, and coolers, and stage or park them in the facility.
  • Clean and detail golf carts daily according to supervisors’ instructions.
  • Plug golf carts into electricity after peak load times, or unplug them and roll up the cords.
  • Inspect golf carts before they are taken out and after rounds for mechanical soundness.
  • Manage range-ball levels, including collecting, cleaning, and delivering golf balls.
  • Set up the range daily, including rotating mats, checking lights, aligning tees, replacing clean water in the club cleaner, removing sanitation waste, and emptying trash at the range and around the clubhouse.
  • Maintain equipment, including checking tractor gas and oil, greasing fittings, and keeping clean water in the ball washer.
  • Complete special projects such as perimeter golf-ball picking and removing cracked or damaged range balls.
  • Field customer service issues and direct them to a supervisor.
  • Greet members and guests at the cart staging area, offer assistance, and answer relevant questions.
  • Promptly load and unload golf bags onto or off carts when members or guests are riding.
  • Keep carts staged, clean, and ready for use.
  • Respond to the bag drop area as soon as possible.
  • Routinely check and clean the cart staging area, empty trash cans, pick up range baskets, turn range lights on and off, and close and lock gates.
  • Perform additional duties as assigned.

Benefits

  • $18 per hour
  • Medical, dental, and vision benefits
  • 401(k) contribution
  • Paid time off and paid holidays
  • Employee meals
  • Referral incentives
  • Recognition programs
  • Holiday pay
  • Professional development and upward mobility opportunities
  • Work-family culture
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