Carrier Sourcing Executive

R+L Carriers•Phoenix, AZ

About The Position

The Carrier Sourcing Executive is responsible for receiving awarded business and bids for the enterprise. This role involves utilizing various methods of outreach, primarily phone and email, to solicit and sell carriers on working with PTLS. The executive will collaborate and negotiate with carriers, identifying mutually beneficial opportunities and executing pricing/service agreements. They will also create routing guides and provide direction for operator teams regarding carrier utilization and expectations. A key aspect of the role is understanding and communicating carrier capabilities and PTLS opportunities to optimize capacity procurement internally and create awareness of opportunities for partner carriers. The executive will update carrier and shipment information into PTLS systems for use and automation, ensuring selected carriers are utilized and rates flow correctly. Developing and maintaining strong customer relationships with partner carriers, fostering positive communication between internal and external customers, and providing cost-effective carrier solutions with exceptional service are also core responsibilities. The goal is to improve margins on regular lanes through the addition of carriers to the PTLS network and to move new carriers through the onboarding process to ensure the success of routing guides.

Requirements

High school diploma or GED
Customer service experience
Ability to effectively communicate verbally and in writing
Ability to investigate internal and external concerns and solve them in a timely manner
Ability to work independently and within a team environment
Strong communication skills, both written and oral, and interpersonal skills, with the ability to clearly and effectively communicate with people at all levels of the organization
Ability to work under pressure and meet deadlines while maintaining a positive attitude and providing unmatched customer service
Proficiency with Microsoft Office Suite
Ability to read, write, and speak English fluently

Nice To Haves

Previous logistics or transportation experience preferred
Other languages a plus

Responsibilities

Receive awarded business and bids for the enterprise
Utilize various methods of outreach, primarily phone and email, to solicit and sell carriers on working with PTLS
Collaborate and negotiate with carriers, identifying mutually beneficial opportunities and executing pricing/service agreements
Create routing guides and provide direction for operator teams regarding the utilization of carriers and carriers’ expectations
Understand and communicate carrier capabilities and PTLS opportunities, optimizing capacity procurement internally and creating awareness of existing and potential opportunities for partner carriers
Update carrier and shipment information into our PTLS systems for use and automation
Ensure selected carriers for routing are being utilized, and rates are flowing correctly through the system
Develop and maintain strong customer relationships with our partner carriers
Foster strong and positive communication between internal and external customers
Responsible for providing cost-effective carrier solutions with exceptional service
Improve margins on regular lanes through addition of carriers to PTLS network
Move new carriers through the onboarding process to ensure success of routing guides