Carrier Sales Representative

SBDM•Charlotte, NC

21d•Hybrid

About The Position

Circle Logistics is a third-party logistics (3PL) firm focused on delivering three core promises to our customers: No Fail Service, Personalized Communication, and Innovative Solutions. We leverage technology, industry experience, and employee ingenuity to provide industry-leading transportation solutions that keep America moving. The Carrier Sales Representative is responsible for ensuring maximum profitability by negotiating freight rates and sourcing available carrier equipment to match our customers’ freight. This role maximizes transactional profitability by developing carrier relationships and negotiating both spot and contract rates with carrier partners. This position would be a remote position until a location opens in Charlotte, at which point, the role is expected to be onsite. The schedule may vary to include evenings, holidays, weekends, and extended hours as business dictates.

Requirements

High School diploma, GED, or equivalent experience required.
Previous sales experience
Proficient in Google Drive and Excel (VLOOKUP, pivot tables, reports).
Excellent written and verbal communication skills.
Ability to thrive in a fast-paced working environment and multitask.
Strong attention to detail and organization.
Ability to maintain a positive attitude.
Presents self in a highly professional manner to others and understands that honesty and ethics are essential.
Excellent problem-solving and time management skills.
Strong work ethic and dependability.
Ability to work a flexible schedule including nights, weekends and holidays as business needs dictate.

Nice To Haves

Experience working in a carrier sales role is preferred, but not required.

Responsibilities

Developing an overall business strategy to build a book of business.
Build and expand your book of business with carriers while maintaining strong relationships.
Provide and negotiate freight rates to carriers.
Manage your daily shipments to ensure timely pickup and delivery.
Collaborate internally with your team on pricing strategy and account implementation plans.
Communicate effectively both internally and externally.
Resolve transportation problems with urgency and professionalism.
Actively procure new carriers based on volume and lane density.
Maintain a strong grasp of and market knowledge of shipping lanes, geography, and seasonality.
Meet and exceed KPIs and goals as set by department leadership.
Provide no-fail service on each load.
Handle and communicate all issues to the appropriate parties promptly and professionally.
Properly qualify carriers booked to prevent any service failures.
Communicate effectively with all carriers, customers, and other Circle employees.
Communicate load details upon booking and any changes made after booking to the assigned driver.
Escalate issues properly in accordance with Circle Logistics Escalation Policy.
Relay load updates internally to the proper parties (Operations Representatives, Account Managers and Client Strategy Managers as required).
Create and maintain a spreadsheet of current and past carriers.
Actively work on same-day freight, bringing competitive options to the customer's team.
Take responsibility for critical loads/critical customers.
All other duties as assigned