Carrier Sales Representative

Adams Industries•Okmulgee, OK

About The Position

The Carrier Sales Representative is responsible for sourcing and securing qualified carriers to meet freight needs, executing load bookings, ensuring carrier compliance, negotiating rates, and collaborating with internal teams to ensure successful load execution and customer satisfaction. This role requires strong communication, negotiation, and problem-solving skills to manage carrier relationships and market dynamics effectively.

Requirements

Strong communication skills
Negotiation skills
Problem-solving skills
Ability to work closely with Account Executives
Ability to collaborate with pod members
Ability to maintain professionalism with carriers and internal teams
Ability to set clear expectations with carriers
Ability to identify potential service risks
Ability to escalate issues
Ability to assist in developing solutions

Nice To Haves

Experience utilizing carrier networks, existing relationships, and load boards.
Experience developing repeat carrier partnerships.
Experience with carrier qualification processes (insurance, safety ratings, operating authority).
Experience with carrier setup and onboarding.
Knowledge of market trends, lane pricing, and capacity conditions.
Experience communicating market conditions and rate pressures.

Responsibilities

Source and secure qualified carriers for all assigned loads.
Build and maintain a reliable network of carriers by utilizing carrier networks, existing relationships, and load boards to efficiently cover freight.
Prioritize speed and accuracy in securing capacity to meet customer requirements.
Develop repeat carrier partnerships for consistent shipping regions.
Execute approved loads from Account Executives.
Ensure all load details are clearly understood prior to contacting carriers.
Cover loads in a timely manner to meet customer deadlines and expectations.
Provide complete and accurate carrier details to Tracking & Trace / Operations teams after booking.
Ensure all load information is properly documented in internal systems.
Verify carrier qualifications, including insurance compliance, safety ratings, and operating authority and eligibility.
Complete carrier setup and onboarding as needed.
Ensure all carriers meet company and customer standards.
Negotiate competitive rates with carriers to maximize profitability.
Balance cost control with service quality and reliability.
Stay informed on market trends, lane pricing, and capacity conditions.
Communicate market conditions and rate pressures to Account Executives.
Provide feedback to the team on market shifts impacting pricing or coverage.
Work closely with Account Executives to align on load priorities and customer expectations.
Communicate any concerns related to pricing, load details, or feasibility prior to booking.
Collaborate with pod members to maintain load visibility and status updates.
Maintain professionalism and strong communication with carriers and internal teams.
Set clear expectations with carriers regarding pickup, delivery, and communication requirements.
Identify potential service risks such as capacity constraints, delays, or unreliable carriers.
Escalate issues to the Account Executive when customer impact is likely.
Assist in developing solutions to keep loads on track and minimize disruptions.