The Carrier Sales Representative will manage all assigned loads within their assigned territory on a daily basis. This includes procuring capacity and negotiating favorable pricing to increase profitability, which may involve working nights and weekends. The role involves developing relationships with motor carriers to understand their capabilities and pricing structures to secure capacity and competitive pricing. This position works closely with Account Managers and Account Executives to understand customer requirements and collaboratively develop solutions to increase business levels. The representative will review carrier service levels to ensure key performance indicators are achieved and develop corrective action plans with carriers when performance is below expectation. They will act as an intermediary for communication between carriers and Account Management to meet customer expectations and collaborate with peers to further increase Crane Solutions' carrier portfolio. Working with Operations Associates ensures tracking expectations are achieved, and close collaboration with Account Management ensures customer and profitability expectations are met. Potential carrier service failures are escalated to Account Management for resolution. The role also involves providing pricing guidance for RFPs and pricing requests, as well as providing market intelligence reporting to Account Management and Leadership.
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Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree