Carrier Sales Rep
About The Position
The Carrier Sales Rep will be responsible for sourcing, negotiating, and securing carriers to move available freight in a timely and cost-effective manner. This role involves developing and growing existing carrier relationships, establishing new ones through lead generation and cold calling, and building strong connections with trucking company contacts. The Carrier Sales Rep will collaborate with internal operations and partners to ensure timely transportation and customer satisfaction, while also maintaining constant contact with carriers to secure capacity and manage agreements. Providing exceptional service, preventing errors through accurate communication and tracking, and resolving issues quickly are key aspects of this position. The role also includes driving continuous process improvement, supporting the sales department with quotations, and staying informed about market conditions and industry trends. Utilization of industry software and electronic tools is essential for managing carrier capacity and relationships.
Requirements
- Strong relationship-building skills
- Excellent communication and negotiation skills
- Ability to work cross-functionally
- Proficiency in industry software, company portals, and electronic tools
Responsibilities
- Source, negotiate, and secure carriers to move available freight in a timely and cost-effective manner
- Develop and grow existing carrier relationships, leveraging those relationships for an increase in business and referrals
- Establish new carrier relationships through lead generation, cold calling, referrals, etc.
- Build strong relationships with trucking company key contacts (i.e., owner operators, dispatchers and drivers)
- Collaborate with internal operations and partners to ensure timely transportation of freight and customer satisfaction.
- Maintain constant contact with carriers to secure additional truck capacity and manage existing business agreements
- Provide exceptional service to carriers, partners and customers
- Prevent common errors by ensuring details are communicated and tracked accurately and timely
- Resolve problems and issues quickly by working with cross-functionally to determine and implement the best solution
- Drive continuous process improvement to gain efficiency in operations and communications across the organization
- Support the sales department with timely cost quotations, transit times and availability.
- Stay informed about market conditions, competitor activities and other factors impacting the transportation industry.
- Utilize industry software, company portals and all other electronic tools available to manage and optimize carrier capacity and relationships.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
