Carrier Sales Manager

Triumph Financial, Inc.•Dallas, TX

4d•Onsite

About The Position

The Sales Manager leads and manages the Business Development Associates (BDAs) of Triumph Carrier Sales. The Sales Manager is expected to drive the production of the Carrier Sales BDAs by providing direction, guidance, and accountability to ensure the organization’s overall sales goals and objectives are achieved. Triumph is a financial and technology company focused on payments, factoring, intelligence and banking. We are pioneering solutions that serve the transportation industry. Through the Triumph brand, our customers gain unrivaled efficiency, transparent and secure transactions, and improved access to working capital. Through TBK Bank, we provide personal and business banking solutions that strengthen local communities and fortify our transportation business. We create value by driving businesses and communities of all sizes toward the future. We are proud to be an equal opportunity employer and we do not discriminate in recruitment, hiring, training, promotion, or other employment practices on the basis of age, race, gender, color, religion, national origin, disability, sexual orientation, veteran status, or any other basis that is prohibited by federal, state or local law. As a member of the Triumph team, you’re at the heart of an innovative, forward-thinking company that values collaboration, creativity and continuous learning. You’re not just an employee — you’re part of a team shaping the future. Being part of Triumph means striving for excellence while delivering with humility.

Requirements

Extensive factoring sales experience
Leadership and management expertise
Analytical and critical thinking skills
Excellent verbal and written communication skills
Thrive in a high volume, high velocity environment
Bachelor's Degree in Business or a related field
5+ years of direct sales experience
3+ years of management experience in building and leading sales teams
Proven success in meeting and exceeded goals quotas (monthly, quarterly, and annual)
Proven leadership in start-up environment, high growth enterprises, and adapting quickly to change and new environments
Completed formal sales and management training
Evidence of previous sales/management success and strong work ethic
Transportation experience required

Nice To Haves

Bilingual - Spanish/English

Responsibilities

Set the tone and pace of the Carrier Sales and Intelligence BDA team with a high-performance sales culture.
Provide day-to-day management of the Business Development Associates (BDAs) by defining clear success metrics, measuring results, and making sure BDAs are properly trained, motivated, and incented to meet or exceed their goals.
Conducts call reviews to improve sales effectiveness and client engagement.
Provide on-going feed, guidance, and accountability.
Leverage Five9 and Level AI to track scores and overall & improvement.
Review and optimize the team’s daily performance against established goals to ensure monthly and quarterly goal achievement.
Establish and monitor quotas for activities and key business outcomes (creating new qualified leads, 3-way calls, new LoadPay accounts, etc.)
Partner with SVP to design, review, and execute effective pursuits to targeted carrier segments.
Drive new initiatives, optimize lead generation activities, and ensure effective 3-way calls with broker and carrier sales representatives.
Monitor and improve conversion rates.
Drive individual and team performance through structured performance management practices, including regular performance reviews, pipeline inspections, and activity tracking.
Establish clear sales activity expectations (calls, meetings, pipeline development) and monitor productivity to ensure achievement of revenue and growth objectives.
Deliver ongoing coaching and counsel to BDAs to improve sales effectiveness, business acumen, and professional development while addressing performance gaps in a timely and constructive manner.
Partner with BDAs to develop actionable sales activities and pipeline management techniques to maximize production and conversion rates.
Support the hiring, onboarding, training, and development of new team members, ensuring a consistent ramp-up process and clear understanding of expectations, tools, and processes.
Lead the assimilation of new hires into the team and broader sales organization to ensure engagement, cultural alignment, and productivity acceleration.
Facilitate formal and informal training sessions focused on sales methodologies, product knowledge, systems, and market positioning.
Set, communicate, and reinforce individual and team sales goals, ensuring accountability to key performance indicators and organizational objectives.
Foster a high-performance culture through recognition, feedback, and continuous improvement while maintaining alignment with company values and leadership standards.
Identify trends in performance, pipeline health, and market activity to proactively adjust strategies and improve outcomes.