Carrier Sales Coordinator Team Lead

Buchanan Hauling and Rigging Inc.•Fort Wayne, IN

5d•Onsite

About The Position

At Buchanan Hauling & Rigging, we’re constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of.

Requirements

Excellent verbal and written communication skills.
Excellent sales and customer service skills.
Excellent organizational skills and attention to detail.
Excellent time management skills with a proven ability to meet deadlines.
Ability to function well in a high-paced and at times stressful environment.
Proficient with Microsoft Office Suite or related software.

Nice To Haves

High school degree or equivalent preferred

Responsibilities

Track designated loads from start to finish. Including phone calls, e-mails, texts, and any other means to get information from Dispatchers and/or Drivers
Trainer for new employees
Daily audits of team members boards
Rearrange and assign tracking boards as needed
Relay information to Account Managers along with documentation of loads
Update ETA’s for arrival and departure as updated from the carrier
Make daily Transit calls
Request of POD and Invoice upon delivery of a load
Problem-solving and conflict resolution should the issue arise
Other duties as assigned. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.