Transportation & Logistics - Brokerage Capacity Representative [820]

TCI Transportation • North Richland Hills, TX

1d • $70,000 - $80,000 • Onsite

About The Position

TCI Transportation is looking for a proactive Carrier Procurement Representative to join our brokerage team. You’ll secure trucks for customer shipments, develop dependable carrier relationships, and take ownership of the performance of your assigned loads. Reporting to the Director of Carrier Procurement, you’ll play a direct role in keeping freight covered, carriers connected, and customers informed. We’re looking for someone who brings energy, sound judgment, and the follow-through to see commitments through.

Requirements

• Clear, Confident Communication: Comfortable making calls, presenting information, listening carefully, and handling difficult conversations professionally.
• Organization & Accountability: Ability to manage competing priorities, complete work accurately, meet deadlines, and take responsibility for commitments.
• Practical Problem-Solving: Adaptability when circumstances change, composure, and focus on resolving problems.
• Strong U.S. Geography Knowledge: Understanding of major cities, distances, and estimated transit times, including the impact of time zones, time of day, and weather.
• Analytical Ability: Capability to research information, calculate rates, ratios, and percentages, and use facts to solve problems.
• Computer Skills: Strong skills in Microsoft Excel, Teams, and Outlook, along with familiarity with web-based applications.
• Dependable follow-through.
• Strong work ethic.
• Flexibility when additional time is necessary to meet goals.

Responsibilities

• Arrange carrier coverage for assigned shipments and manage multiple carriers and loads while keeping customer service at the forefront.
• Prospect through cold calls, initial outreach, and consistent follow-up to identify carriers, present opportunities, and close business.
• Maintain regular communication with carriers to support immediate shipment needs and build relationships that serve the business over time.
• Track and trace shipments in transit, communicate changes, and provide timely updates to customers, account managers, Sales, and leadership.
• Enter carrier details correctly in McLeod, complete associated system work, and help the back-office team obtain required carrier paperwork.
• Uphold company safety policies and procedures while ensuring applicable DOT, FMCSA, and local requirements are met.
• Work with leadership to establish and execute department goals, report performance, and help meet or exceed customer expectations.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed