Carrier Development Specialist (Hybrid Role: Mix of Onsite & Virtual)

US Foods•Rosemont, IL

8d•$65,000 - $100,000•Hybrid

About The Position

The Carrier Development Specialist will have day-to-day responsibility to develop new carriers, manage existing carrier relationships, and provide operations support for the logistics team and the USF divisions. This position is based out of our corporate headquarters in Rosemont, IL and is a Hybrid role, meaning the work is a combination of onsite (2 days per month) and virtual.

Requirements

Bachelor's degree in business, engineering, logistics, transportation, supply chain or equivalent work experience.
Minimum 3 years experience in transportation, logistics or supply chain required
Broad knowledge of Transportation Industry and carrier operations.
Previous transportation sourcing experience
Knowledge of various transportation modes that include Truckload, Intermodal, Less than Truckload and Rail Boxcar.
Basic knowledge of Microsoft Excel, Access, Word and PowerPoint.
Proven relationship building skills – ability to communicate with carrier leadership
Highly analytical, ability to conduct basic analyses independently
Independent, self-motivated, proactive team player with strong work ethic

Responsibilities

Ongoing carrier management and building long term relationships
Procure and negotiate price and capacity with a goal of creating benefit and overall increase in company profit, efficiency and service levels to support US Foods divisional needs
Develop long term strategies with carrier partners to identify their capacity needs and match those needs with consistent opportunities within the US Foods network
Effectively communicate with the carriers to understand their service capabilities and needs and maintain an actionable database to efficiently design solutions for our business
Build long term relationships with carriers using collaborative approach that creates mutual value.
Conduct regular business reviews by collecting input from cross functional teams (DCs, operations) and provide feedback to carriers using scorecards to identify continuous improvement opportunities
New carrier development and on-boarding
Source new carriers to meet divisional needs for cost, availability and service
Initiate Request for Information and Request for Pricing as the business needs shift and to gain market intelligence
Educate carriers on all relevant processes including on-boarding requirements, freight operations, invoicing and technology usage
Operations support
Support margin management efforts through implementing sustained resolution of underperforming lanes
Support logistics development efforts through efficient sourcing and procuring cost effective transportation services for conversion opportunities
Work with cross functional teams and fleet management to insure that routing decisions made between fleet and contract carrier optimizes freight cost and savings are realized
Implement and maintain carrier rate tariffs in Transportation Management System.
Analyze tender rejection data to identify root cause and develop action plan to improve overall carrier acceptance percentage.
Analyze actual carrier cost vs. expected cost and implement steps to realize savings from carrier awards.
Assist with carrier performance resolution as necessary
Assist with carrier claims resolution / collection where necessary.
Work closely with load planners, load specialists, service managers and field logistics managers.
Success for the role will be measured using a combination of carrier costs, rejections and service levels.