ILS - Carrier Development Specialist

Offshore InternationalTucson, AZ
Onsite

About The Position

Participates in business activities of carrier development team, analyzing customers’ requests, determining competitive pricing, providing quotes, and coordinating relationship between carriers and customers.

Requirements

  • High school diploma.
  • Two (2) years of experience in logistics, transportation, or closely related field, or equivalent combination of education and experience.
  • English-Spanish is required.
  • Technical understanding of transportation service procurement.
  • Understanding of logistics activities in both, the United States and Mexico.
  • Ability to communicate effectively both, orally and in writing.
  • Confidence in speaking to new people/clients and making presentations to colleagues and senior management.
  • Organizational skills with ability to delegate and multitask.
  • Attention to details and accuracy.
  • Ability to manage reports and analyze data as required.

Responsibilities

  • Schedules and coordinates relationships with carriers and customers, negotiating quotes, and following up on shipments.
  • Finds and orients new providers/carriers; sets appropriate records and profiles on new providers and carriers in TMS system.
  • Communicates closely with carriers and customers, answering inquiries, resolving issues, and analyzing data provided by customer to determine the best logistics option.
  • Negotiates competitive rates with carriers, follows up on presented quotes to obtain feedback and close the sale.
  • Uses web tools, referrals, or any other source that can provide carrier leads to cover loads requested by customers.
  • Enters load information in TMS to assist transportation team coordinating shipment effectively.
  • Processes quotes within the allotted time frame to meet established department goals and performance metrics.
  • Utilizes web tools and TMS history to research market rates and generate estimates. Quotes new services and helps establishing routes in the new areas.
  • Reviews and approves waybills; supports accounting team in investigating discrepancies between provider invoices and the negotiated quotes.
  • Participates in the team meetings and departmental training sessions.
  • Performs other related duties as assigned.
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