Carpentry Handyman

Mr. Handyman of Greater Tulsa•Tulsa, OK

5d•Onsite

About The Position

Mr. Handyman is seeking highly-skilled craftsman to join their growing team of handyman professionals. The company is known for exceptional service, quality work, and their "Done Right Promise." As a Handyman Professional, you will complete small to medium maintenance and repairs for home and commercial projects, communicate with customers to explain scope of work and costs, and create life-long customers by delivering a great experience following the "Mr. Handyman Way."

Requirements

Live within the area
Have 8+ years’ experience as a paid handyman
Own your own tools
Be insurable for driving our vehicle
Complete a background and driving record check
Able to lift 50 pounds independently
Able to safely work at heights and work overhead for extended periods of time
Professional appearance and maintenance of company-provided vehicle
Self-manage as you’ll be alone often.
Speak with customers and provide excellent customer service while asking for reviews and collecting payments.
Have the necessary tools, including the ability to use technology.
Document the job while following our process, the Mr. Handyman Way.
Wear proper PPE as well as booties to protect our customer’s home.
Strong proficiency in at least three (3) of the following: Carpentry work, Bathroom improvements, Kitchen improvements, Painting, both inside and out, Drywall work, minor and major repairs, General plumbing and electrical, where allowed by law, Floor installation and refurbishing, Familiar with building codes.

Nice To Haves

Culture alignment
Rockstars only
Bought into the vision
Meets our expectations

Responsibilities

Completing Maintenance & Repairs – You’ll be completing small to medium maintenance and repairs for home and commercial projects. The project length can range from two hours to two days.
Making Recommendations and Managing Expectations with Customers – You’ll communicate with customers to help them understand what they need to have done and manage expectations about the scope of work and costs.
Create Life-Long Customers – Deliver a great experience that wows life-long repeat customers. You will follow the Mr. Handyman Way - a repeatable process that makes it easy to wow the customer every time.
Customer Satisfaction (NPS) – For every job, you will encourage customers to complete a survey for them to rate their satisfaction with the service. You’ll need both a high response rate and high satisfaction rate.
Revenue Target – Our office gets you in the door and it’s your job to stay there and find additional ways to be of service to the customer.
Effective Billing Rate – It’s your responsibility to invoice appropriately, source any needed materials, and collect payment from the customer.
Recall Percentage – We guarantee all our work for one year. The work needs to be done correctly, the first time.

Benefits

Company-supplied van with gas card
A back office that takes care of filling your schedule, so you don’t have to
An office team that answers all calls and helps you take care of the customers
Flexibility with hours so you can take care of life’s important events
Your own iPad and technology support for using our state-of-the-art internal system, ServiceTitan
Van
Credit Cards
Paid Vacation
Fuel
Paid Holidays
Uniforms
Bonus Opportunities
Health Care available