Caribou Coffee Barista
About The Position
As a Caribou Coffee Barista at Coffee Cup Travel Plazas TA Express, you will help create day-making experiences by delivering exceptional hospitality, preparing high-quality beverages and food, and maintaining a welcoming café environment. You will connect with guests, make menu recommendations, take orders and payments, and support a positive experience that encourages guests to return. The role also supports daily café operations, including maintaining cleanliness and stock, following food safety and cash-handling procedures, and helping across barista, cashier, dining room, and other support duties as needed. Team members are expected to work collaboratively, adapt to changing priorities, and uphold the company’s values of supporting one another, making fun happen, being yourself, taking ownership, and serving with love.
Requirements
- Must be at least 16 years of age.
- Ability to work a flexible schedule, including early mornings, afternoons, weekends, and some holidays.
- Ability to understand and follow written and verbal instructions.
- Ability to maintain positive working relationships with guests and team members.
- Enjoy connecting with people, bring a positive attitude, take pride in doing things the right way, and be dependable and reliable.
- Work well in a fast-paced environment, enjoy learning new skills, and contribute to a positive workplace.
- Demonstrate respect for guests, coworkers, and diverse communities.
- Ability to stand and walk for 4 to 8 hour shifts.
- Ability to lift up to 50 pounds.
- Ability to bend, reach, twist, and move throughout the shift.
- Ability to use hands continuously to prepare beverages and food.
- Ability to communicate effectively with guests and team members.
Nice To Haves
- Previous restaurant, coffee shop, retail, or customer service experience is helpful but not required.
- Willingness to learn and become Caribou Barista Certified.
Responsibilities
- Build genuine relationships with guests through friendly, personalized service, listen to their needs, and make knowledgeable menu recommendations.
- Prepare handcrafted beverages according to Caribou Coffee standards.
- Prepare and serve food while following food safety and quality standards.
- Maintain speed, accuracy, and consistency during busy periods.
- Take guest orders and accurately process payments.
- Operate the cash register and follow cash-handling procedures.
- Work across barista, cashier, dining room, and support responsibilities as business needs require.
- Keep the café clean, organized, and well stocked, and follow food safety, sanitation, and cleanliness standards.
- Support coworkers, communicate effectively, take direction from leadership, and adapt to changing priorities.
- Look for ways to improve the guest experience and help the team succeed.
- Perform additional duties as assigned.
Benefits
- Weekly pay
- 401(k) with company match
- Paid time off (PTO)
- Premium pay for overnight shifts
- Wage increases through certifications and annual merit reviews
- Employee referral bonuses
- Employee Assistance Program (EAP)
- Coffee Cup Wellness Program
- Team recognition rewards
- Free birthday meal
- 50% shift meal discount
- Free coffee and fountain drinks while working
- Corporate coaching for personal and professional growth
- Years of service awards and bonuses
- Scholarship opportunities for recent graduates and children of team members at select locations
- Company-sponsored health insurance for full-time team members
- Health Savings Account (HSA) for full-time team members
- Dental, vision, and life insurance for full-time team members
- Flexible Spending Accounts for medical and dependent care for full-time team members
- Short-term disability coverage for full-time team members
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
