Cargo Manager - Ground Handling

Alliance Ground International•Charlotte, NC

20h•Onsite

About The Position

Do you enjoy working in a fast-paced, safety-obsessed aviation environment? The Cargo Manager is responsible for overseeing the direction of a variety of cargo handling functions for airline customers at airport cargo facilities. Alliance Ground International (AGI) is one of the largest independently owned ground handling companies providing services to 100+ airlines in 61 airports across the U.S. and Canada. We are the home to over 12,000 team members supporting over 1.5B Kilos and over 400K departures. Our Ground division has a strong reputation in aviation ground services. We are committed to providing the highest quality service and continuing our outstanding safety track record. As we continue to grow, we only look for the best in the industry.

Requirements

Must be at least 18 years of age.
Must possess a valid driver’s license and Motor Vehicle Report/ MVR.
Must pass a drug test, background check, and be able to obtain airport security clearance.
Three years' progressive management experience in cargo/freight handling including customer service or bachelor's degree in business.
Knowledge of applicable FAA regulations, including standard security programs and OSHA regulations.
Working knowledge of various aircraft types.
Familiar with GSE maintenance procedures.
Must be flexible to work various shifts, weekends, or irregular shifts.
Computer skills are required.
If work location is in the United States, must have authorization to work in the United States as defined by the Immigration Reform Act of 1986.
If work location is in Canada, must have authorization to work in Canada as defined by the Immigration and Refugee Protection Act (IRPA) of 2001.

Responsibilities

Understand contract requirements and customer expectations.
Determine and maintain the necessary and appropriate amount of personnel and equipment necessary to fulfill these requirements.
Plan and organize the most efficient use of resources to meet these requirements through development and analysis of employee and equipment work schedules.
Direct and control people and equipment to efficiently complete the tasks within established company standards.
Monitor and/or conduct required training of personnel.
Conduct employee performance evaluations.
Provide employee counseling and discipline as needed.
Be responsible for the security of company funds, supplies, and equipment.
Be responsible for ensuring compliance with established company safety policies and procedures.
Maintain working relationships with customers and provide prompt responses to service requests.
Actively search for and report to station management for future business opportunities.
Take reasonable care for the health, wellbeing, safety, and security of themselves and of others who may be affected by their actions or omissions while at work.
Cooperate with their manager / supervisor to allow them to perform or comply with any legal requirements imposed on the company.
Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, wellbeing, safety, security, or welfare reasons.
Inform their manager / supervisor of any work situation, equipment, or activity that represents a serious or immediate danger to health, wellbeing, safety, and security.
Report any hazards, near misses, incidents, accidents, or dangerous occurrences to their manager / supervisor, who will then follow the procedures contained in company and carrier Safety and Security procedures.
Carry out work in accordance with information and training provided and any specific health, wellbeing, safety, and security rules or procedures.
Fully understand AGI Health & Safety and Security policies.
Attend training courses as may be required by AGI.