Cargo Loss Prevention Analyst

CRST The Transportation Solution•Cedar Rapids, IA

2d•Onsite

About The Position

CRST is building something new. As we grow our brokerage and agent network, we're making a deliberate investment in cargo fraud and loss prevention — and this role is where it starts. The Cargo Loss Prevention Analyst will serve as CRST's subject matter authority on cargo fraud risk, responsible for developing the policies, controls and training programs that protect our assets, our agents and our reputation. This is a ground-floor opportunity for a fraud and loss prevention professional who wants to build something that matters. You'll work across Capacity Brokerage, Flatbed Brokerage and our agent network, partnering with leadership at all levels and representing CRST in the broader industry conversation on cargo security.

Requirements

Demonstrated, hands-on experience identifying, investigating and mitigating cargo fraud and loss prevention threats in a transportation or brokerage environment — with specific examples you can speak to in an interview
Experience working within or alongside risk or insurance functions in a transportation context, with a working understanding of how fraud exposure translates to financial and reputational risk
Proven ability to build trusted relationships with internal stakeholders, agency owners, external vendors and industry peers
Executive presence — the ability to communicate with confidence and credibility at all levels, including delivering compliance-based decisions to senior leaders and agency owners
Bachelor's degree or equivalent work experience with demonstrated success

Nice To Haves

Direct experience in a freight brokerage environment with exposure to carrier vetting, compliance processes and fraud prevention programs
Active participation in cargo security industry organizations or established relationships with peers at other carriers or brokerages

Responsibilities

Develop, implement and maintain CRST's cargo fraud and loss prevention framework, including policies, procedures and controls across brokerage and the agent network
Monitor emerging cargo fraud trends, theft vectors and industry intelligence to identify risk and recommend mitigation strategies
Design and deliver fraud prevention training for internal staff and agency owners, meeting agencies at their operational level while upholding CRST standards
Manage vendor relationships third-party carrier compliance and fraud prevention platforms
Establish and govern carrier vetting and compliance standards to reduce exposure to fraudulent actors in CRST's network
Serve as the internal authority on cargo fraud risk, providing guidance and recommendations to brokerage leadership, agency owners and executive stakeholders
Evaluate emerging technologies that can improve CRST's ability to detect and respond to fraud threats
Define and track key metrics to measure fraud exposure, prevention effectiveness and compliance
Build and maintain relationships with industry peers at other carriers, brokerages and industry organizations to stay current on fraud trends and share intelligence