ATL Duty Manager Cargo Services

Swissport International AG•Atlanta, GA

About The Position

As a Cargo Duty Manager, you are responsible for the day-to-day safe and efficient operation of cargo operations while ensuring customer service standards and contractual services are met. The role includes responsibility for quality, health, safety, and environmental activities at the station, with the objective of reducing employee injuries and aircraft and equipment damage. You will help ensure applicable safety and quality standards are met, maintain company and customer manuals and documentation, and implement and monitor the local emergency plan. You will also develop and maintain relationships with customers and airport authorities, resolve conflicts and irregularities, contribute to internal meetings, and comply with company Standard Operating Procedures and policies. The position requires a high school diploma or equivalent and at least five years of warehouse management experience. A degree is preferred. The expected pay rate is $72,000 per year. Full-time employees are offered health and wellness benefits, a 401(k) with company match, paid vacation and sick time, and company-paid holidays.

Requirements

  • High school diploma or equivalent.
  • A minimum of 5 years of warehouse management experience.
  • Ability to deal with conflict.
  • Communication skills.
  • Ability to work under pressure.
  • Customer focus and quality awareness.
  • Ability to work flexible working hours.

Nice To Haves

  • Degree preferred.

Responsibilities

  • Manage the day-to-day safe and efficient operation of cargo operations while ensuring customer service standards and contractual services are met.
  • Oversee quality, health, safety, and environmental activities at the station to reduce employee injuries and aircraft and equipment damage.
  • Manage staff time effectively to reduce dependence on overtime.
  • Ensure applicable safety and quality standards are met.
  • Maintain and update company and customer manuals and documentation.
  • Implement and monitor the local emergency plan.
  • Develop and maintain good relations with customers and airport authorities.
  • Find solutions to conflicts and irregularities.
  • Attend and contribute to internal meetings.
  • Comply with company Standard Operating Procedures (SOP) and policies.
  • Perform related duties as assigned.

Benefits

  • 401(k) with company match
  • Dental insurance
  • Health and wellness benefits
  • Life insurance
  • Paid vacation time
  • Sick time
  • Company-paid holidays
  • Tuition reimbursement
  • Vision insurance
  • Retirement plan
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