Cargo Claims Coordinator

Kalitta Air, LLC • Ypsilanti Charter Township, MI

14h • Onsite

About The Position

This position would investigate, evaluate, and adjusts claims for lost and/or damaged cargo. Performs other claims adjusting functions and projects for the Air Cargo Claims department. This position directly reports to the Manager of Cargo Services within the Operations Control Center (OCC) in Ypsilanti, MI.

Requirements

• Bachelor’s Degree in Business Administration OR equivalent experience.
• 2-5 years experience in Business and/or a minimum of one year experience in airline cargo claims preferred.
• Ability to read, write and understand spoken and written English.
• Ability to write routine reports and correspondence.
• Must be authorized to work in the United States

Nice To Haves

• 2-5 years experience in Business and/or a minimum of one year experience in airline cargo claims preferred.

Responsibilities

• Evaluates and settles Kalitta Air cargo claims for missing and damaged cargo
• Evaluates claims for reasonableness, necessary action, liability, and compliance with federal regulations, IATA rules and contract provisions, standard IATA claim practices and procedures and internal Kalitta claims policies.
• Investigates and gathers information necessary to allocate settlement to the responsible parties.
• Demonstrates decision-making authority and takes initiative to consider settlement options outside of the standard claims settlement guidelines.
• Performs extensive communication with agents, shipping customers, warehouse installations, government bureaus, national account contacts, and Kalitta personnel.
• Observes Montreal Protocol with regards to claim timeframes and follow up
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level