CareSync Core Team Lead

Rome Health•Rome, NY

About The Position

Rome Health is seeking experienced operational leaders to serve as EMR Core Team Leads in support of its transition to the MEDITECH Electronic Medical Record (EMR) system. Core Team Leads serve as departmental subject matter experts and key representatives throughout the implementation lifecycle, partnering with MEDITECH, Rome Health leadership, project teams, application analysts, and operational stakeholders to represent departmental workflows, requirements, and operational needs. The role supports workflow design, decision-making, testing, training, change management, and go-live readiness. Core Team Leads evaluate MEDITECH best-practice workflows for departmental fit, identify workflow gaps and improvement opportunities, and support adoption of the new EMR. MIS/CMS-specific assignments include coordinating Expanse end-user access and provisioning, maintaining related dictionaries and security oversight, and coordinating CMS settings and dictionary propagation with Core Team Leads and MEDITECH Specialists.

Requirements

Thorough understanding of departmental policies, procedures, workflows, and hospital operational processes.
Understanding of how departmental activities integrate with other hospital services and workflows.
Demonstrated ability to collaborate effectively with leaders, peers, and multidisciplinary teams.
Interest in healthcare technology and enthusiasm for using EMR systems to improve departmental and interdepartmental efficiency.
Strong communication skills, including listening, collaboration, and communicating change effectively.
Strong organization and ability to manage multiple priorities, meet deadlines, and support project activities.
Ability to positively influence and motivate colleagues without direct supervisory authority.
Ability to support organizational goals while representing departmental needs and priorities.

Responsibilities

Serve as the primary departmental representative and subject matter expert throughout the MEDITECH implementation.
Work with Application Team Leaders and other Core Team Leads to understand integrated processes and cross-department operational impacts.
Learn and evaluate MEDITECH best-practice workflows against departmental operations; identify workflow gaps and collaborate on solutions.
Document decisions when deviations from MEDITECH best practices are required.
Support communication and change management related to workflow changes and system adoption.
Review, validate, and assist with testing third-party interfaces, forms, reports, and claims.
Participate in data conversion activities, including mapping, testing, and validation as needed.
Review departmental reporting needs and evaluate existing internal and external reports to determine future-state requirements.
Develop testing scenarios for unit, integrated, and future system update testing; participate in validation of workflows, system functionality, and operational processes.
Develop and support departmental super-user and end-user training plans, training preparation, and user-readiness activities.
Participate in legacy-system transition planning, including cutover planning, resource scheduling, departmental readiness, and go-live support planning.
Collaborate with operational leaders to communicate departmental needs, concerns, and implementation requirements.
Identify opportunities for workflow optimization and continuous improvement after implementation and support successful EMR adoption.
For MIS, lead and coordinate Expanse end-user access and provisioning; work with teams to map application access and with department heads to confirm role-based access needs.
Create MIS access mapping and tracking tools and role-based templates for creating individual user accounts.
Maintain Universe-level dictionaries for printers, devices, and printer lists; run security audits; and monitor background jobs and connections to identify and resolve issues promptly.
For CMS, coordinate with Core Team Leads and MEDITECH Specialists to apply CMS settings for Rome Health's build, standardization, and customization needs.
Monitor dictionary-item propagation queues from the Standards ring to the Target ring and work with Team Leads to remediate issues.