Carelon Account Executive III

Elevance Health • Seven Fields, PA

2d • Hybrid

About The Position

The Carelon Account Executive III is responsible for account management retention activities within an assigned book of business. This role requires associates to be in-office 3 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office. Candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

Requirements

• Requires a BA/BS and a minimum of 8 years of experience working in a sales and/or account management, strategy, or sales support operations role; or any combination of education and experience which would provide an equivalent background.

Nice To Haves

• MBA preferred.
• Candidates must reside in Pennsylvania and be within a reasonable commuting distance of an Elevance Health PulsePoint office.

Responsibilities

• Responsible for achieving client retention by identifying client strategy and developing deep familiarity with all aspects of client contracts including products, service levels, and client KPIs.
• Foster collaboration with key stakeholders to develop account plans for each client and achieve shared goals.
• Identify and execute cross-sell / upsell opportunities to achieve gross margin, P&L and EBITDA targets.
• Understand and leverage data on account performance and provides input on the regional growth strategy each year.
• Take a lead role in client meetings, upsells and RFPs / Rebids.
• Serve as a key client contact for independent resolution and innovation for client executive teams.
• Coach Account Managers as needed.
• Lead and influence communications with C-suite leadership on company value proposition and alignment to client strategy.
• Manage client expectations and negotiates mutually beneficial contract terms and deliverables with client team.
• Champion change initiatives and tailors’ style to meet client expectations.

Benefits

• merit increases
• paid holidays
• Paid Time Off
• incentive bonus programs
• medical
• dental
• vision
• short and long term disability benefits
• 401(k) +match
• stock purchase plan
• life insurance
• wellness programs
• financial education resources

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level