Caregiver Liaison and Admin Friday to Tuesday
About The Position
Cheer provides caregivers and nurses in the home of the aging population and focuses on companionship, personal care, homemaking, and transportation services, to enable our clients to continue living comfortably at home. As the Caregiver Liaison, your personality and skills will bring a better quality of life to seniors and adults with disabilities. This role is critical to ensuring continuity of care, timely staffing support, and exceptional service for our clients and caregivers. You will serve as the first point of contact for urgent staffing needs, call-offs, schedule changes, and caregiver support. Anything from clocking someone in and scheduling to problem-solving care and filling in for a shift.
Requirements
- Friendly Demeanor
- Comfortable with using Technology
Responsibilities
- Reviewing Shift Notes
- Filling a list Minute Call Out (Caregiving)
- Reception at Front Desk
- Clocking Caregiver In and Out
- Scheduling Replacement Caregivers for Call-Outs
- Support Caregivers During their Shifts
- Answering Client Questions or Directing to the Correct Person
- Communicate professionally with caregivers, clients, and leadership teams
- Escalate urgent concerns appropriately following company protocols
- Support continuity of care and operational efficiency during overnight and weekend hours
- Partner closely with operations and care teams to provide exceptional service
- Maintain confidentiality and professionalism in all communications
Benefits
- Paid weekly
- Holiday pay: time and a half
- Training and ongoing support
- Health insurance
- Dental insurance
- 401(k) with 4% company match
- Management that wants feedback and new ideas
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
