Caregiver Development & Operations Coordinator

Senior Helpers of Colorado Springs•Colorado Springs, CO
•Onsite

About The Position

Join a Home Care Agency That Actually Values Its Caregivers Senior Helpers of Colorado Springs is growing fast — and we’re looking for a passionate, people‑focused professional to help us build an exceptional caregiver team. If you love supporting caregivers, teaching skills, solving problems, and keeping operations running smoothly, this role is your chance to make a real impact. This is not a corporate office job. This is hands‑on, heart‑centered work where you help caregivers feel confident, supported, and proud of the care they provide.

Requirements

  • Exceptional caregiving skills with the ability to demonstrate and model best‑practice techniques
  • Minimum 3 years of experience in home care, healthcare, senior services, caregiver training, or office administration
  • Strong communication, organization, and multitasking abilities
  • Ability to coach, mentor, and support caregivers with professionalism and empathy
  • Comfortable working in a fast‑paced environment with shifting priorities
  • Proficient with scheduling software, Microsoft Office, and general office systems
  • Reliable, detail‑oriented, and committed to maintaining compliance and accurate documentation
  • Warm, mission‑driven mindset aligned with the values of Senior Helpers of Colorado Springs

Responsibilities

  • Assist with caregiver on-boarding, teach hands‑on skills, deliver specialized programs (Senior Gems, Parkinson’s Care), and coach caregivers as they grow.
  • Help match caregivers to clients, support schedule changes, assist with call‑outs, and ensure time cards and schedules stay accurate.
  • Be the go‑to resource caregivers trust. Check in with them, celebrate their wins, support their challenges, and help create recognition programs and team‑building activities.
  • Help keep our office organized and welcoming — answering calls, assisting walk‑ins, maintaining caregiver files, and supporting care plan updates. Participate in our after‑hours call rotation.
  • Help introduce caregivers to clients, relay important observations to the office team, and maintain warm, professional communication with families.

Benefits

  • $22.00/hour
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Profit Sharing Plan
  • Two Weeks of Paid Time Off
  • Future Advancement Opportunities
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