Career Services Specialist

Forward Service•Town of Farmington, WI

About The Position

Forward Service Corporation (FSC), a nonprofit workforce development organization serving Wisconsin, is seeking a Career Services Specialist for its Menasha, Waupaca, or Oshkosh locations. Under the guidance of the Workforce Innovation and Opportunities Act (WIOA) Team Leader, the specialist provides individual and group services to enhance clients’ work experience, readiness skills, and job training. The role includes mentoring, assessment, and supervision of clients enrolled in workforce development programs. The specialist determines eligibility for WIOA services, documents program requirements and action steps in accordance with federal and organizational guidelines, assesses clients’ skills, aptitudes, work history, and service needs, and develops tailored employment plans. The position also uses the Transition to Success model and the “Map of My Dreams” workbook to help clients set and track personal development goals.

Requirements

  • A genuine commitment to helping others succeed.
  • Excellent communication, organizational, and interpersonal skills.

Nice To Haves

  • Associate degree with two years of work-related experience, or a combination of education and relevant experience demonstrating the necessary skills and qualifications.
  • At least two years of experience in a related field.

Responsibilities

  • Determine client eligibility for WIOA services.
  • Document program requirements and action steps in accordance with federal and organizational guidelines.
  • Conduct comprehensive assessments of clients’ skills, aptitudes, work history, and service needs, including supportive services.
  • Develop tailored employment plans based on assessment findings.
  • Use the Transition to Success model and the “Map of My Dreams” workbook to help clients set and track personal development goals.
  • Provide individual and group services to enhance work experience, readiness skills, and job training.
  • Mentor, assess, and supervise clients enrolled in workforce development programs.

Benefits

  • Competitive starting wage of $24.25 per hour.
  • 13 paid holidays, including Juneteenth and Indigenous Peoples’ Day.
  • Paid time off beginning at four weeks annually.
  • HMO and dental coverage.
  • Company-paid vision, life, and disability insurance.
  • Matching 401(k) plan.
  • Professional environment with a culture of support and respect.
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