Career Services Manager - Boston

More Than Words • Boston, MA

7d • $52,000 - $57,749 • Onsite

About The Position

More Than Words (MTW) is a social enterprise that empowers youth, ages 16-24, who are in the foster care system, court involved, homeless, or out of school to take charge of their lives by taking charge of a business. By working as a team to manage their own retail and online used book business and community space, youth develop the employment skills, leadership, and self-confidence they need to successfully transition to adulthood. MTW is an exemplary organization that has continually held up a mirror to identify areas for improvement and accountability; that ethic is part of the culture and fabric of MTW, and it extends to our commitment to ensuring our staff and board reflect the racial and ethnic diversity and lived experiences of the young adults we are privileged to serve. People of color are highly encouraged to apply. The Opportunity More Than Words (MTW) seeks a Career Services Manager (CSM) who has a strong background in promoting post-secondary and career access for young adults. This full-time position reports to the Director of Career Services and works in partnership with the youth development and social enterprise teams. In addition to working directly with youth, the CSM is responsible for representing MTW to the community and for building and enhancing strong partnerships and collaborations with corporations, educational institutions, and other community partners to generate education and employment opportunities for MTW graduates.

Requirements

• Experience directly supporting young adults to meet education and employment goals and a demonstrated track record in the workforce development field or in post-secondary education
• Passion for coaching youth 1:1, and in groups, to navigate career and college planning, possess strong facilitation skills and be able to inspire and motivate work toward achieving goals
• Must be responsible, flexible, hard-working, ethical, trustworthy, sincere, and willing to support and hold youth accountable for their choices

Responsibilities

• Guide and support youth within the core MTW social enterprise to define and pursue post-secondary education and employment goals, preparing for next steps and MTW graduation.
• Coach youth on essential employment and job readiness skills, including but not limited to job applications, crafting resumes, mastering interviews, appropriate attire, fostering a positive attitude, effective follow-up, and building professional networks.
• Lead personalized work sessions and group workshops geared towards enhancing education, employment prospects, and self-efficacy among participants.
• Coordinate and facilitate exposure opportunities for youth, including visits to post-secondary education institutions and participation in employment fairs, empowering them to explore diverse pathways.
• Develop comprehensive resources and strategies to assist youth in navigating post-secondary admissions, encompassing financial aid options, application guidance, and other preparatory measures.
• Maintain regular monthly communication with all MTW graduates, offering ongoing assistance and making key referrals to help them progress towards educational and employment goals.
• Implement strategies to foster ongoing engagement among graduates within the MTW community, including organizing networking events, facilitating connections via LinkedIn, and creating avenues for alumni to mentor current participants.
• Foster and sustain relationships with educational and employment partners to monitor the progress of youth, address any challenges that arise, and continually expand opportunities for MTW graduates.
• Collaborate with partner organizations, local businesses, and educational institutions to generate diverse opportunities for youth involved in MTW.
• Maintain and update a comprehensive database of educational and employment partners to ensure efficient coordination and communication.
• Work closely with the Director of Career Services to cultivate partnerships with employers and educational institutions, paving the way for seamless transitions for MTW graduates into employment and educational pathways.
• Document weekly case notes in the Salesforce database to facilitate accurate and timely tracking of youth information and progress.
• Utilize data analysis to reflect on outcomes and devise strategies to inspire and motivate youth towards achieving their employment and education goals.
• Assist in managing and updating the database of educational and employment partners.

Benefits

• Medical and Dental Insurance
• 401K with up to 3.5% Employer Match
• Optional tax saving Flexible Spending Accounts (FSA) for health, dental, dependent care, transportation and parking
• Generous paid vacation and sick time
• Significant growth opportunities and professional development
• Employee Discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed