Career Services Coordinator - Job Developer

South Bay Workforce Investment Board, Inc.Inglewood, CA
$27 - $32Hybrid

About The Position

The South Bay Workforce Investment Board (SBWIB) is seeking an energetic, results-driven Career Services Coordinator – Job Developer to expand employment opportunities for job seekers while developing strategic partnerships with employers throughout the South Bay and Greater Los Angeles region. This position serves as the employment and business development arm of SBWIB by identifying employer workforce needs, developing hiring partnerships, securing employment opportunities, coordinating On-the-Job Training (OJT), Paid Work Experience (PWEX), internships, and other work-based learning opportunities, while achieving measurable employment outcomes. The ideal candidate is a relationship builder who thrives in a fast-paced, performance-driven environment and enjoys networking, business development, employer engagement, and connecting people to careers. This position operates within a Key Performance Indicator (KPI) model. Success is measured through the ability to build employer partnerships, develop employment opportunities, coordinate work-based learning activities, and achieve employment outcomes that support WIOA performance goals and contractual objectives.

Requirements

  • Bachelor's Degree in Business Administration, Marketing, Communications, Public Administration, Workforce Development, Human Resources, or a related field; or Two (2) years of experience in workforce development, employer engagement, recruiting, staffing, business development, sales, human resources, employment services, or a related field.
  • Valid California Driver's License
  • Reliable transportation and proof of insurance
  • Ability to successfully complete background and reference clearances
  • Demonstrated success building employer relationships and developing business partnerships.
  • Experience conducting employer outreach, business development, recruiting, staffing, or sales.
  • Knowledge of workforce development programs, WIOA regulations, labor market trends, and employment services.
  • Understanding of work-based learning models including OJT, PWEX, internships, and customized employment strategies.
  • Ability to work in a KPI-driven environment with measurable performance goals.
  • Strong networking, relationship-building, presentation, negotiation, and customer service skills.
  • Excellent verbal and written communication skills.
  • Strong organizational and time-management abilities with the capacity to manage multiple priorities.
  • Ability to analyze employer workforce needs and identify appropriate hiring solutions.
  • Proficiency with Microsoft Office, Google Workspace, Microsoft Teams, Zoom, CRM databases, and workforce case management systems.
  • Ability to maintain accurate documentation while ensuring compliance with WIOA and funding requirements.
  • Alternatively, a satisfactory combination of experience, education, and training demonstrating the necessary knowledge, skills, and abilities to perform the duties described (experience may substitute for education on a year-for-year basis).

Responsibilities

  • Develop and maintain relationships with employers, hiring managers, staffing agencies, industry associations, educational institutions, chambers of commerce, community organizations, and workforce partners.
  • Conduct strategic employer outreach through cold calling, networking, employer visits, presentations, recruitment activities, and relationship management to identify hiring needs and employment opportunities.
  • Promote SBWIB workforce services and hiring incentives, including On-the-Job Training (OJT), Paid Work Experience (PWEX), internships, incumbent worker training, and customized workforce solutions.
  • Develop new employer partnerships that create employment opportunities for program participants.
  • Maintain ongoing communication with employers to identify future hiring needs and strengthen long-term business partnerships.
  • Develop employment opportunities that align participant skills with employer workforce needs.
  • Coordinate participant referrals, interviews, hiring activities, onboarding, and employment follow-up.
  • Recruit employers to participate in hiring events, recruitment events, career fairs, employer panels, and workforce initiatives.
  • Research labor market trends, industry sectors, and hiring demands to identify emerging employment opportunities.
  • Collaborate with internal workforce staff to ensure participants are referred to appropriate employment opportunities.
  • Develop and coordinate On-the-Job Training (OJT) agreements with employer partners.
  • Recruit employers to participate in Paid Work Experience (PWEX) programs.
  • Coordinate internships, job shadowing, company tours, and other work-based learning activities.
  • Monitor employer participation and participant progress throughout work-based learning experiences.
  • Ensure all work-based learning activities comply with WIOA, funding source requirements, and SBWIB policies.
  • Achieve established KPIs related to employer outreach, business engagement, placements, OJT development, PWEX placements, and contractual performance goals.
  • Maintain accurate employer records, employment documentation, activity logs, and required case notes within designated case management systems.
  • Coordinate with Career Advisors and Case Managers regarding participant employment activities and outcomes.
  • Prepare reports and documentation required for WIOA compliance, grants, audits, and funding agencies.
  • Participate in staff meetings, employer events, workforce initiatives, professional development activities, and community outreach.
  • Perform other related duties as assigned.

Benefits

  • 75% employer-paid medical, dental, and vision insurance
  • Vacation and sick leave
  • Fourteen (14) paid holidays
  • 401(k) retirement plan with employer match
  • Employer-paid life insurance
  • Voluntary supplemental insurance
  • Eligibility for Public Service Loan Forgiveness (PSLF)
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