Career Resource Specialist (SC - Substitute)

South Orange County Community College District • Mission Viejo, CA

4d • Onsite

About The Position

Under general direction from an appropriate level manager or administrator, performs a full range of administrative, professional, and programmatic duties related to coordinating and providing the operations and services of the assigned area; develops and provides a full range of functions or services, including difficult administrative and management support duties; provides appropriate and comprehensive information, assistance, resources, referrals, and professional advisement to assist students in determining career goals, exploring various career options, conducting an effective job search, and participating in student employment and work experience programs.

Requirements

• Equivalent to a bachelor’s degree from an accredited college or university with major course work in education, liberal studies, psychology, business, or a related field.
• Four years of increasingly responsible administrative experience, including two years of working in career counseling/advisement, job placement, job development, human resources, or a related field, preferably working within an educational institution.
• Knowledge of philosophy, operational characteristics, services, activities, goals, and objectives of the assigned area; specialized functions, activities, operations, rules, regulations, requirements, and restrictions related to the area of assignment; terminology, techniques, equipment, materials, principles, theories, practices, and procedures related to the area of assignment.
• Knowledge of pertinent federal, state, and local laws, codes, rules, regulations, policies, and procedures related to the area of assignment.
• Knowledge of instructional design principles and practices.
• Knowledge of distance education delivery systems.
• Knowledge of advanced methods and techniques of career planning and counseling.
• Knowledge of advanced interviewing and advisement techniques.
• Knowledge of current and future labor market trends and their application to career opportunities.
• Knowledge of a full range of occupational, industry, and job search information.
• Knowledge of a wide variety of resource materials utilized in career counseling.
• Knowledge of career information systems.
• Knowledge of current office practices, procedures, methods, and computer equipment, software, peripherals, devices, and applications related to the work; word processing, desktop publishing, spreadsheets, and databases.
• Knowledge of methods for generating and analyzing reports from systems and databases; principles, practices, and procedures of complex statistical and administrative research and report preparation; principles and practices used to establish and maintain files and information retrieval systems; principles and practices of recordkeeping, and principles and procedures of business letter writing; work organization and office management principles and practices.
• Knowledge of processes, procedures, and practices of budget and contract preparation and administration; accounting principles and procedures.
• Knowledge of effective written and oral communication skills in English, including correct usage, grammar, spelling, punctuation, and vocabulary.
• Knowledge of principles, practices, and techniques used in public speaking, public relations, outreach, advertising, marketing, and providing excellent customer service.
• Knowledge of techniques to facilitate effective interaction with people on an individual or group basis.
• Knowledge of interpersonal skills using tact, patience, and courtesy.
• Knowledge of principles and practices of providing training, work direction, and guidance to lower-level office staff and student workers.
• Knowledge of diverse racial, ethnic, and cultural backgrounds, sexual orientations, gender identities, religions, disabilities, ages, and socioeconomic statuses of individuals.
• Knowledge of confidentiality requirements when dealing with sensitive information.
• Knowledge of occupational hazards and standard safety policies and procedures.
• Knowledge of District and College organization, operations, policies, and objectives.
• Ability to learn and understand the organization and operation of the assigned department as necessary to assume assigned responsibilities; understand, explain, and apply administrative and office policies and procedures as well as pertinent laws, regulations, and ordinances; work within the policies, functions, and requirements of the area of assignment; use District, College, state, and federal laws, regulations, policies, and procedures to provide accurate information to students, staff, faculty, and others.
• Ability to coordinate, oversee, and implement the operations, services, and activities of assigned area; participate in activities that effectively accomplish the goals, objectives, and procedures of the assigned area.
• Ability to use District, College, state, and federal regulations, policies, and procedures to provide accurate information to students, staff, faculty, and others; adhere to all confidentiality practices required by department, state, and federal policies, laws, rules, and regulations; adhere to and enforce procedures and guidelines.
• Ability to plan, organize, and implement programs, workshops, seminars, and services regarding career guidance, planning, and job searching.
• Ability to use technologies and materials to support evolving information technologies for instructional programs and distance education; effectively utilize computer applications and equipment in the performance of duties; adapt to changing technologies and learn functionality of new equipment, programs, and systems as they evolve.
• Ability to perform a variety of responsible and difficult professional, programmatic, and administrative duties involving the use of independent judgment and personal initiative; analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals.
• Ability to assess student needs, provide advisement, develop viable plans and alternatives, and make appropriate on- and off-campus referrals.
• Ability to assist students in identifying career interests, goals, and opportunities.
• Ability to demonstrate principles, practices, and techniques used in public speaking, public relations, outreach, advertising, marketing, and providing excellent customer service.
• Ability to prepare and administer budgets and contracts; perform basic accounting procedures.
• Ability to operate office equipment, including hardware, software, peripherals, and devices supporting word processing, desktop publishing, database management, and spreadsheets; type or enter data at a speed necessary for successful job performance; research, compile, analyze, and interpret data and information; maintain accurate filing, recordkeeping, and tracking systems; apply excellent organizational skills and attention to detail; compose and prepare correspondence and memoranda; prepare documentation, reports, and other written materials.
• Ability to communicate clearly and concisely, both orally and in writing in English; demonstrate correct English usage, grammar, spelling, punctuation, and vocabulary; understand and follow oral and written directions in English; listen actively and effectively.
• Ability to develop, maintain, and foster effective cooperative, collaborative, and inclusive working relationships involving interactions and communications in person, electronically, by phone, and in writing; work with, exhibit sensitivity to, and demonstrate an understanding of persons with diverse racial, ethnic, and cultural backgrounds, sexual orientations, gender identities, religions, disabilities, ages, and socioeconomic statuses on a regular, ongoing basis.
• Ability to effectively represent the assigned area to the College and outside individuals and agencies to accomplish the goals and objectives of the unit.
• Ability to interact extensively with and respond to requests and inquiries from students, faculty, staff, and the public; effectively present information in person, electronically, or by telephone to students, staff, or the public; provide excellent customer service.
• Ability to work effectively under pressure with frequent interruptions and a high degree of public contact on a variety of tasks concurrently while meeting established deadlines and changing priorities; concentrate on detailed tasks for extended periods of time; work confidentially, independently, and collaboratively.
• Ability to exercise good judgment, discretion, and personal initiative in resolving confidential, difficult, and sensitive situations, according to established policies and procedures; use sound judgment in recognizing scope of authority; maintain critical and sensitive information, records, and reports confidentially.
• Ability to provide lead functional and technical work direction and training to assigned staff, student workers, and volunteers.
• Ability to report to work on a regular and consistent basis, as scheduled, to assigned job.
• Ability to maintain the cleanliness, safety, and organization of the assigned area; ensure adherence to safe work practices and procedures; monitor activities in assigned area and enforce policies for proper use and behavior.
• Ability to attend a variety of meetings, workshops, conferences, presentations, and training sessions on-and off-site, as required; maintain compliance with mandatory trainings and certifications as directed by supervisor; attend and participate in diversity, equity, and inclusion trainings and events.
• Ability to work some evening/weekend shifts, as required.

Nice To Haves

• A master’s degree in career counseling, guidance counseling, education, business administration, human resources, or a closely related field is highly desirable.

Responsibilities

• Participates in program management and development; assists with the development of goals and objectives as well as guidelines, procedures, and current business practices for assigned operations and services.
• Participates in the recruitment and selection of assigned staff; participates in the orientation and training of new employees, student workers, temporary staff, and volunteers; schedules, trains, and provides technical and functional work direction to assigned lower-level staff, volunteers, and student workers; prioritizes work assignments; reviews and validates completed work for accuracy.
• Prepares and administers budget(s) for assigned area; assists in preparing cost estimates for budget recommendations; assists in submitting justifications for budget items; allocates funds to proper budget codes; monitors and tracks expenditures in a timely manner; provides regular budget reports to administrator for control of expenditures; assists in resolving budget issues and problems; processes budget/expense transfers; recommends budget revisions; contacts vendors/suppliers for estimates and prepares contracts, as necessary.
• Provides instructional design support, education, and training to faculty and staff relating to career resources, software, and online systems; develops and updates professional development programs for students related to career resources, software applications, and technology support; provides training and instruction to students, faculty, and staff in the use of distance education technologies; develops accessible distance education delivery systems in compliance with applicable regulations; recommends methods for improving accessibility of instructional materials, textbooks, multimedia videos, and web-based coursework used in career-related and distance education courses.
• Conducts research on up-to-date career planning materials and resources; selects and purchases a variety of resource materials, including books, brochures, directories, and computer software programs.
• Provides technical and instructional guidance to faculty and students concerning the operation of computers, occupational software/internet-based programs, and computerized assessment programs; provides instruction on how to access a variety of resources for career and college information; provides assistance on how to research and obtain information on scholarships, grants, and internships.
• Resolves operational and administrative problems; identifies problem areas and issues; conducts research to find alternative solutions; makes recommendations; oversees and assists in implementation of recommendations; performs complex computer and technical troubleshooting and upkeep related to the assigned area; serves as a liaison with IT and/or vendors, as necessary.
• Provides a full range of advisement services; assists students with exploring careers, developing an understanding of the employment environment, and implementing career decisions; assists students in identifying career interests, goals, and objectives; provides referrals, as appropriate, in support of educational and career goals.
• Provides information and assistance to students regarding the availability of educational programs, and occupational, certificate, and special training programs; provides information about colleges, financial aid, study abroad opportunities, careers, scholarships, and related information.
• Conducts research and interprets occupational, educational, and economic data regarding colleges, career trends, career opportunities, and related data to aid students in making and implementing occupational goals and objectives.
• Provides orientations to students and faculty in assigned areas, including career programs and resources; delivers promotional, informative, and motivational presentations to small and large groups; develops, prepares, delivers, and implements workshops, career programs, and career events.
• Meets with, and selects, professional members of the community to arrange programs, presentations, and guest speakers/panels to provide students with occupational, job search, and industry information; serves as a liaison between the College and community regarding assigned programs and operations.
• Serves as liaison with others, as necessary, to advertise and market the assigned area, including the use of websites, social/new media, printed materials, and presentations; develops and designs posters, flyers, informative career materials, handouts, brochures, and bulletin board displays; composes and produces newsletters for distribution to faculty, staff, and students.
• Organizes, evaluates, coordinates, budgets, purchases, and selects assessment test materials; coordinates with counseling staff, administrators, and outside vendors; provides information to counselors on how to administer tests; updates counselors on new test procedures; scores assessments; assists in the interpretation of assessment tools for students and community members seeking career direction.
• Coordinates meetings related to assigned program; represents area of assignment; participates on, and provides staff support to, a variety of committees, task forces, and boards.
• Participates in the collection and auditing of various monies; reconciles receipts and generates reports.
• Performs the duties of lower-level classifications within the area of assignment, as needed.
• Performs related duties as required.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level