Career Planner

Workforce Connections, Inc. • Hayward, WI

2d • $49,920 - $59,259

About The Position

The Career Planner provides person-centered case management and employment planning services to help individuals and families achieve employment, economic stability, and long-term self-sufficiency. The role involves assessing participants’ strengths and barriers, developing individualized employment plans, coordinating supportive services, and connecting participants with employment, education, training, and community resources. The Career Planner also works with employers, educational institutions, and community organizations to expand opportunities for participants.

The position manages an assigned caseload, monitors participant progress and program outcomes, maintains accurate documentation, and ensures compliance with program requirements and organizational policies. The role requires confidentiality, sound judgment, and travel as needed to perform its essential functions. The employee must obtain Wisconsin Financial and Employment Planner (FEP) certification within the required timeframe and maintain it throughout employment.

Requirements

• Excellent communication, organizational, problem-solving, and time management skills.
• Ability to build positive relationships with participants, employers, community partners, and coworkers.
• Ability to manage multiple priorities while providing high-quality customer service.
• Proficiency with Microsoft 365 and the ability to learn case management and other agency software.
• Must obtain Wisconsin Financial and Employment Planner (FEP) certification within the required timeframe and maintain certification throughout employment.
• Ability to maintain confidentiality, exercise sound judgment, and travel as needed to perform the essential functions of the position.

Nice To Haves

• Bachelor's degree in human services, education, business, or a related field preferred; equivalent combinations of education and experience may be considered.
• Experience providing case management, employment services, workforce development, or related human services preferred.

Responsibilities

• Provide participant intake, eligibility determination, case management, and employment planning services.
• Develop individualized employment and service plans that support participant success and long-term self-sufficiency.
• Connect participants with employment opportunities, education, training, supportive services, and community resources.
• Build partnerships with employers, educational institutions, and community organizations to expand opportunities for participants.
• Maintain accurate documentation and ensure compliance with program requirements and organizational policies.
• Manage an assigned caseload while monitoring participant progress and program outcomes.
• Perform other duties consistent with the responsibilities of the position.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed