Career Planner - Youth Focused

Workforce Connections•La Crosse, WI

82d•Hybrid

About The Position

Workforce Connections, Inc. (WCI) is a nonprofit organization dedicated to connecting people, work, and training. They provide innovative workforce development, family support, education, and community-based services. The WIOA Youth Coordinator will lead and coordinate WCI's Workforce Innovation and Opportunity Act (WIOA) Youth Program in Western Wisconsin. This role involves program coordination, community partnership development, and direct participant services to help young people transition to careers and self-sufficiency. The coordinator will collaborate with staff, schools, employers, workforce system partners, and community organizations to ensure high-quality youth services. Responsibilities include supporting program implementation, monitoring performance, ensuring WIOA compliance, and identifying opportunities for service expansion.

Requirements

Bachelor's degree in human services, education, business, or a related field preferred. Equivalent combinations of education and experience may be considered.
Experience providing case management, employment services, workforce development, or related human services preferred.
Excellent communication, organizational, problem-solving, and time management skills.
Ability to build positive relationships with participants, employers, community partners, and coworkers.
Ability to manage multiple priorities while providing high-quality customer service.
Proficiency with Microsoft 365 and the ability to learn case management and other agency software.
Must obtain Wisconsin Financial and Employment Planner (FEP) certification within the required timeframe and maintain certification throughout employment.
Ability to maintain confidentiality, exercise sound judgment, and travel as needed to perform the essential functions of the position.

Responsibilities

Coordinate the day-to-day delivery of WIOA Youth services throughout Western Wisconsin, ensuring services are participant-centered, effective, and compliant with program requirements.
Provide and support participant outreach, eligibility, assessment, case management, employment and education planning, and connection to training, work-based learning, supportive services, and employment opportunities.
Build and maintain partnerships with schools, employers, Job Centers, educational institutions, community organizations, and other workforce system partners to strengthen opportunities for youth.
Coordinate work-based learning, career exploration, and other employment and training opportunities for program participants.
Monitor program documentation, performance, outcomes, and service delivery to support compliance and continuous improvement.
Provide guidance and support to staff involved in WIOA Youth services and collaborate with WCI leadership on program implementation and development.
Participate in regional workforce initiatives and perform other duties consistent with the position as WCI’s WIOA services and responsibilities continue to evolve.