Career Pathways Program Analyst
About The Position
The Career Pathways Program & Analytics Analyst supports the day-to-day execution, platform operations, participant support, and performance reporting for Live Más Momentum, the Taco Bell Foundation’s career pathways initiative. This role helps ensure that program experiences run smoothly, participants receive timely support, vendors stay aligned, and program data is translated into actionable insights. Working closely with the Career Pathways Product Lead, this person will help build scalable processes, improve the participant experience, and measure whether our career pathways platform is effectively helping young people explore and pursue meaningful career pathways. This is a high-ownership execution role for someone who is equally comfortable managing program details, supporting users, coordinating with partners, and using data to identify what is working, what is not, and where the program can improve.
Requirements
- 4–5 years of experience in program operations, analytics, education, workforce development, EdTech, nonprofit programs, or related fields
- Strong program management skills with ability to manage timelines, stakeholders, and multiple workstreams
- Data-savvy—comfortable working with Excel/Google Sheets, dashboards, reporting, and tools like Power BI, SQL, or analytics platforms
- Strong communication, organization, and attention to detail, with ability to translate data into clear insights and recommendations
- Proactive, collaborative, and adaptable—able to identify gaps, support users, and manage multiple priorities in a fast-paced environment
- Employment eligibility to work with Taco Bell in the U.S. is required as the company will not pursue visa sponsorship for this position.
Nice To Haves
- Bachelor’s degree in business, analytics, economics, technology, education, or similar (preferred)
- Experience supporting education, career readiness, youth, or technology-enabled programs (preferred)
Responsibilities
- Provide day-to-day operational support for the career pathways program, coordinating across platform, vendors, and internal teams
- Manage participant inquiries, support tickets, and feedback, escalating complex or sensitive issues when needed
- Support and improve operational processes, workflows, and participant experience
- Partner with Marketing & Communications on participant messaging, updates, and program communications
- Oversee distribution of program resources and maintain accurate participant records and engagement tracking
- Serve as a key point of contact for vendors and internal stakeholders, ensuring alignment on deliverables and timelines
- Track program execution (milestones, deliverables, risks) and support vendor performance and accountability
- Manage program data, KPIs, and reporting dashboards to monitor engagement, performance, and impact
- Analyze participant data, feedback, and behavior to identify trends and drive insights and recommendations
- Support user research, testing, and continuous improvement efforts to enhance the overall participant experience
Benefits
- Hybrid work schedule (onsite expectation Tues, Wed, Thurs) and year-round flex day Friday
- Onsite childcare through Bright Horizons
- Onsite dining center and game room (yes, there is a Taco Bell inside the building)
- Onsite dry cleaning, laundry services, and carwash
- Onsite gym with fitness classes and personal trainer sessions
- Up to 4 weeks of vacation per year plus holidays and time off for volunteering
- Generous parental leave for all new parents and adoption assistance program
- 401(k) with a 6% matching contribution from Yum! Brands with immediate vesting
- Comprehensive medical & dental including prescription drug benefits and 100% preventive care
- Discounts, free food, swag and… honestly, too many good benefits to name
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
