Career Development Specialist -11-330- SC- Ventura/ Santa Barbara

The Salvation Army Southern California•Los Angeles, CA

17h

About The Position

The Career Development Specialist is responsible for executing and delivering employment services for a team of Career Development Specialists in the Veterans Employment Services’ Program. The role supervises and supports team members, including training them to complete assignments, collect data, and document services accurately. The specialist ensures the quality of information reported to the Program Manager and serves as the primary source of reporting information for a specific employment services location. Working as part of a team serving clients in designated geographic areas, the specialist helps ensure employment placement and retention goals are met or exceeded. The position provides oversight of client assessments, case management, and service delivery; supports veterans in developing action plans and job-readiness skills; and assists clients with finding, securing, and maintaining employment. It also builds relationships with employers and community partners, coordinates referrals and services, monitors team performance and program benchmarks, and maintains accurate client records and activity reports.

Requirements

Two years of experience in homeless services.
Two years of experience in a supervisory position.
At least two years of experience working in employment services.
Valid California Class C driver license, or ability to use an alternative method of transportation when needed to perform essential job functions.
Complete an annual driving test and motor vehicle record check.
Submit to criminal background, drug, and motor vehicle checks, and remain current on Salvation Army Child Safety and Protect the Mission guidelines.
Commitment to the holistic mission of The Salvation Army and Community Integration Services.
Ability to represent The Salvation Army to employers and community organizations.
Knowledge of vocational development planning.
Excellent communication skills.
Excellent customer service skills.
Ability to work well with others and commitment to the vision of CIS/VES as a program of excellence.

Nice To Haves

Bachelor’s degree strongly preferred.
Veteran status is a plus.

Responsibilities

Develop a program design and strategy for a Career Development Team.
Attend meetings with the Program Manager, program supervisors, funders, and employers seeking to hire veterans.
Oversee client assessment, case management, and service provision.
Directly supervise a Career Development Team, including ongoing monitoring and evaluation of activities and staff performance.
Monitor and meet quarterly enrollment and placement benchmarks.
Assist the Program Manager with Salesforce data and internal CIS reports.
Train on and serve as a secondary user of the VGRS system required by DOL.
Review and approve employee timesheets daily.
Complete annual performance evaluations for Career Development Specialists and others assigned by the Program Manager.
Create tracking logs to assess the progress of new procedures.
Build working relationships with community partners for referrals, training, and workshops.
Conduct workshops for homeless veterans on resume building and interviewing.
Identify resources to share with Career Development Specialists that can assist homeless veterans.
Collaborate with America Job Centers, EDDs, and CoCs on veteran referrals.
Conduct weekly or bi-weekly supervision with Career Development Specialists.
Develop Veteran Care Plans and other client action plans based on assessments.
Strengthen clients’ job-readiness skills through individual and group sessions, including coaching in job search, applications, resume writing, interviewing, and follow-up.
Assist a contracted number of clients in locating, securing, and maintaining employment.
Maintain accurate client data and case-management documentation covering activities, services, and outcomes.
Provide job leads and match job-ready clients with openings.
Collaborate with housing specialists, mental health clinicians, and social workers to support client goals.
Assist the Program Manager in creating and reviewing program policies and train staff on changes.
Assess and create an action plan for increasing enrollments and placements.
Build and maintain relationships with public- and private-sector partners and employers.
Serve as a job developer for the team by recruiting employers and advocating for clients, using client and employer assessments to support appropriate job matching.
Monitor staff follow-ups and support for veterans after placement to help them maintain employment.
Participate in staff meetings and attend assigned training.
Prepare regular activity reports.
Conduct monthly all-staff meetings to discuss program strengths and areas for improvement.
Conduct at least monthly employee supervision focused on professional growth and case-load deficiencies.
Perform other duties as assigned.