Career Consultant Employment Services

CASS Human ResourcesCalgary, AB
Hybrid

About The Position

The field of human services provides meaningful work. What you do has a purpose, and you know it directly impacts and contributes to an individual’s well-being while supporting the development of more inclusive communities which benefit everyone. Calgary Alternative Support Services (CASS) recognizes that the people we employ are our single greatest asset. We endeavour to recruit and mentor human service professionals with talent and commitment for disability advocacy and community engagement. CAES assists job-seekers to overcome barriers, understand workplace culture and fill the personnel needs of inclusive employers in Calgary. CAES works with each client to identify their ideal work setting and employment support needs. Job interviews and employment placement are facilitated in accordance with the client’s goals. We then provide ongoing follow-up support to both the client and the employer in order to strengthen their skills and working relationship as well as ensure job satisfaction and retention.

Requirements

  • A degree or diploma in the Human Services sector or a related field, (or commensurate experience) is required
  • A vehicle and valid driver's license are considered assets

Nice To Haves

  • The Career Consultant will be passionate about diversity and inclusion in the workplace; demonstrate strong advocacy skills; and provide positive coaching to both clients and potential employers.
  • They will possess a self-starting attitude and creative thinking to utilize existing supports and community resources to mitigate employment barriers.

Responsibilities

  • Support clients to develop an understanding of their unique characteristics in relation to career choices
  • Support clients to identify interests, values, skills, and strengths, aptitudes and lifestyle factors in relation to work culture
  • Support clients with goal setting and career planning
  • Support clients with professional resume building, and identification of appropriate employment references
  • Support clients to mitigate barriers, using existing supports and community resources/options
  • Build, and maintain strong/positive employer relationships to support inclusion and job retention
  • Coach and connect clients with natural supports in their work environment
  • Advocate to ensure full understanding of work requirements, as well as rights and privileges
  • Advocate for employees and employers, with regards to human rights and legislative requirements for persons with disabilities
  • Provide employee and employer with strategies and resources to meet goals and expectations
  • Facilitate informed decision making throughout service continuum
  • Direct client support of 17 – 25+ individuals
  • Address client related motivational or readiness issues
  • Conduct service reviews with Program Management, where required
  • Work in collaboration with colleagues to facilitate employment outcomes
  • Coaching and design of workplace accommodations to support job retention
  • Every 12 months, coordinate Individual Support Plan (ISP) review meetings with PDD Funded Clients
  • Verbal and written communications with clients, team members and support networks
  • Ensure program content and delivery processes conform to a high ethical standard, exemplary standards of practice, and the Mission, Vision and Mandate of the Agency
  • Case management and adherence to specific funder requirements
  • Develop, coordinate, and facilitate program workshops and related activities
  • Perform administrative tasks: file maintenance, information distribution, team meetings, strategic planning, expense claims, timesheets, etc.
  • Adhere, and contribute to, the Program Operations Manual
  • Promote inclusion – participate in promoting successes via CAES website
  • Participate on a CASS committee
  • Model and demonstrate CASS values in all interactions with clients, staff, and community
  • Demonstrate respect and collaboration with all internal and external stakeholders
  • Demonstrate an ability and willingness to give and receive honest, balanced feedback
  • Conduct duties in a fair, ethical, transparent manner with honesty and integrity in accordance and familiarity with CASS Policies and Procedures, Code of Ethics for Rehabilitation Professionals, and other applicable professional bodies
  • Embody the core values of CASS
  • Actively participate in, and champion, agency culture and change management initiatives with positivity and adherence
  • Champion initiatives of the Senior Leadership Team
  • Client intake/informational meetings
  • Weekly CAES team meetings – minute taking, stat reporting, etc.
  • Scheduled CASS office organizational meetings
  • Program planning meetings
  • Development and contribution of content for the CAES and CASS social media platforms
  • Understanding of and ability to communicate the Business Case for hiring a person with a disability
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