HSS02 (Wallisville Rd/Uvalde Rd) - Career Coach - Full time

Joe V's Smart Shop•Houston, TX

1d•Onsite

About The Position

As a Career Coach, you'll oversee the orientation and on-boarding for all new hire Partners, deliver hourly in-Store training and reporting for all departments, facilitate and guide Partners in career planning and career growth, and perform administrative duties. You'll ensure all Partners are informed and understand the career opportunities available at Joe V's Smart Shop.

Requirements

Experience in retail store operations or in a clerical, administrative role - Required
Experience in training (facilitation, delivery, group training) - Required
Knowledge of the business and department operations - Required
Advanced verbal / written communication skills - Required
Advanced training / facilitation skills; ability to adjust training style as needed - Required
Time-management, planning, coordinating, and organization skills - Required
Problem solving / analytical skills - Required
PC skills; proficiency in MS Office and PeopleSoft - Required
Ability to provide training feedback / coaching and effectively communicate to Partners - Required
Ability to manage multiple priorities and shift focus between tasks; detail-oriented - Required
Ability to work independently; self-motivated - Required
HS Diploma or GED or equivalent - Required
Completion of required job skills and compliance-related training - Required

Responsibilities

Trains hourly Partners; provides individual and / or group training, demonstrations, and store walks or overviews
Completes training administration including documentation, tracking, and assessments
Facilitates career planning discussions with Partners and equips Partners with career tools and resources
Works with department managers and monitors progress to ensure training activities / assignments are completed and provides accurate, timely feedback about performance
Provides feedback / revisions to content owner on training materials
Uses best practices, preferred methods, and JVSS SOPs to achieve training objectives
Communicates Partner concerns to Department Manager and Top Leader when appropriate
Promotes the learning culture of the Division
Conducts in-store workshops, including informational career sessions
Coordinates / supports JVSS Academy programs and processes
Reviews weekly payroll report to ensure hours are charged properly
Processes Partner profile changes and new hire information in PeopleSoft system
Maintains files on hourly Store Partners, updating as needed; sends copies to Partner Service Center Digital Imaging Center
Coordinates training, meetings, and special projects / activities
Coordinates and tracks Store hiring needs, interviews, new hires, orientation, and exit interviews
Prepares reports and presentations by collecting, compiling, and analyzing information and data
Updates Partner Communication boards for total store as requested
Provides store support for key corporate annual initiatives