Career Coach/Work Readiness Trainer

Goodwill of Western New York•Jamestown, NY

5h•$45,000 - $52,000•Onsite

About The Position

Goodwill of Western New York is seeking a Career Coach/Work Readiness Trainer to support participants in the Goodskills Career Builder program. This position combines classroom instruction, individual career coaching, community outreach, and long-term employment support.

Requirements

One to three years of experience working with unemployed or underemployed individuals.
Ability to provide candid feedback and manage challenging conversations.
Strong communication, organization, time-management, and relationship-building skills.
Ability to work independently and manage multiple priorities.
Familiarity with case management or customer relationship management systems.
Proficiency with Microsoft Office 365.
Valid New York State Driver’s License.

Nice To Haves

Bachelor’s degree in a related field or relevant experience preferred.
Coaching, training, supervisory, or classroom management experience preferred.

Responsibilities

Interview, assess, and enroll eligible program participants.
Facilitate engaging work readiness and professional development training.
Coach participants on career goals, résumés, applications, and interviewing.
Provide clear, constructive feedback on attendance, work habits, professional behavior, and interpersonal skills.
Help participants identify and address barriers to employment.
Connect participants with employment opportunities, training providers, and community resources.
Support participants during experiential learning and worksite placements.
Maintain accurate participant records and track program outcomes.
Provide employment and retention support for up to three years after graduation.
Build relationships with community organizations and prospective participants.
Transport participants to program-related locations using an agency vehicle.