Career Coach Associate-Maywood

sermetro • Chicago, IL

2d • $19 - $20 • Onsite

About The Position

The career coach associate serves as the first point of contact for the customers. This position provides assistance in a courteous, timely and professional manner and coordinates tasks with the career coaches to assist in duties.

Requirements

• High school degree or equivalent
• Excellent written and oral communication
• Proficiency in computer applications (Microsoft Programs)
• Excellent organizational and administrative skills
• Bilingual (Spanish)

Nice To Haves

• Previous office experience

Responsibilities

• Adheres to the mission of SER
• Attends all staff meetings
• Answers incoming phone calls and directs caller to appropriate department
• Performs general clerical tasks including scanning, faxing, copying, filing and other office duties
• Supervises senior volunteers
• Maintains reception area and computer resource center
• Supports the career coaches with paper work
• Assist with supply orders and organizing the office and coordinating career coach appointments
• Greets customers and determines their general needs
• Provides support to career coaches with case load and making phone calls
• Provides support to career coaches with filing and following with monthly phone calls
• Refers them to the appropriate function within the office or within the workforce delivery system
• Organizes the office calendar and coordinates spaces for workshops and activities
• Assist and support internal and external events
• Maintains the referral platform and provides feedback on referrals and process
• Maintains knowledge of programs in the office and communicates with staff on potential referrals.
• Performing various other career coaching tasks, including case noting, and record keeping.
• Other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED