Career Center Consultant - Veterans Representative

State of Maine•Lewiston, ME

8d•$21 - $29•Hybrid

About The Position

This role focuses on connecting Maine's veteran population to good jobs and delivering workforce services to job-seeking veterans and businesses. The ideal candidate will have prior experience in veteran services, vocational services, career counseling, or business services. Frequent regional and occasional statewide travel is required and reimbursed at the current approved state mileage rate.

Requirements

Knowledge of job search strategies and workforce placement techniques.
Ability to assess individual skills, interests, and needs in relation to career opportunities.
Strong interview and consulting skills.
Ability to work effectively with a diverse customer base.
Clear and effective verbal and written communication skills.
Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively working with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences, effectively communicates and works with coworkers as team members.
Customer/Quality Skills: Anticipates, monitors, and meets the needs of customers and responds to them in an effective, appropriate manner. Demonstrates commitment to identifying customers’ apparent and underlying needs and continually seeks to provide the highest quality service and product to all customers.
Accountability Skills: Holds self-accountable for measurable, high-quality, timely, and cost-effective results. Determines objectives and sets priorities. Accepts responsibility for own actions and decisions. Accountable for own development, including learning necessary job knowledge and associated laws, rules, and policies. Identifies and participates in learning opportunities. Complies with established control systems and rules.
Planning/Organization Skills: Organizes work, sets priorities, and determines resource requirements; determines short- or long-term goals for self and strategies to achieve them. Using flexibility and resiliency skills, appropriately and effectively adjusts work, plans and priorities to changing circumstances. Monitors own progress and evaluates outcomes.
As required by federal grant, the successful candidate will be a qualified service-connected disabled veteran, a qualified eligible veteran, or other qualified eligible persons as defined by Title 38, USC, Section 4101(5).
The successful candidate will attend live, instructor-led virtual training provided by the National Veterans’ Training Institute (NVTI) and paid for by the US Department of Labor. The training must be completed within 12 months of hire and will be considered work time for compensation purposes.
Transportation for regional travel will be required regularly and reimbursed at the State of Maine per-mile rate.
Statewide travel will be occasionally required.

Nice To Haves

Excellent communication skills.
Experience serving people with diverse backgrounds.
Experience serving military veterans.
Experience working with businesses and community organizations, particularly for workforce development purposes.
A high level of experience in Microsoft Office Word, Excel, PowerPoint, and Outlook.
Experience using virtual platforms and understanding of virtual services.

Responsibilities

Conduct interviews, vocational assessments, and provide career guidance.
Coordinate support services and refer customers to programs or services.
Make referrals to job openings.
Conduct outreach efforts, including off-site hours at locations where job seekers, specifically veterans, may spend time, including other veteran agencies.
Develop and conduct workshops.
Deliver business services to area employers to develop employment opportunities for customers.
Conduct and participate in informational sessions, job fairs, and trade shows.
Develop and negotiate training agreements for apprenticeship programs, internships, and on-the-job-training employment opportunities for employers/businesses.

Benefits

13 paid holidays
12 days of sick leave
3+ weeks of vacation leave annually
Vacation leave accrual increases with years of service
Confidential employees receive three (3) personal leave days per calendar year
Health Insurance Coverage – The State of Maine pays 85%-100% of employee-only premiums ($11,857.68-$13,950.24 annual value), depending on salary.
Health Insurance Premium Credit – Participation decreases employee-only premiums by 5%.
Dental Insurance– The State of Maine pays 100% of employee-only dental premiums ($365.28 annual value).
Retirement Plan– The State of Maine contributes 14.11% of pay to the Maine Public Employees Retirement System (MainePERS), on behalf of the employee.
Gym Membership Reimbursement– Up to $40 per month to offset exercise expenses.
Health and Dependent Care Flexible Spending Accounts– Set aside money pre-tax to help pay for out-of-pocket health care expenses and/or daycare expenses.
Public Service Student Loan Forgiveness– The State of Maine is a qualified employer for this federal program.
Living Resources Program – Employee assistance program.
Parental leave – forty-two (42) consecutive calendar days of fully paid parental leave for employees welcoming a child (including fathers and adoptive parents).
Additional, unpaid leave may also be available, under the Family and Medical Leave Act.
Voluntary Deferred Compensation– Save additional pre-tax funds for retirement in a MaineSaves 457(b) account through payroll deductions.