Career Center Consultant - Veterans Representative

State of Maine•Brunswick, ME

8d•$21 - $29•Onsite

About The Position

This position focuses on connecting Maine’s veteran population to good jobs and delivering workforce services to job-seeking veterans and businesses. The role involves working with the public to help job seekers connect with jobs and businesses connect with workers. Prior experience in veteran services, vocational services, career counseling, or business services is beneficial. The role requires frequent regional and occasional statewide travel, which will be reimbursed.

Requirements

Competency in interpersonal skills, showing understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; developing and maintaining effective relationships with others; working effectively with individuals who are difficult, hostile, or distressed; relating well to people from varied backgrounds and different situations; being sensitive to cultural diversity, race, gender, disabilities, and other individual differences; effectively communicating and working with coworkers as team members.
Competency in customer/quality skills, anticipating, monitoring, and meeting the needs of customers and responding to them in an effective, appropriate manner; demonstrating commitment to identifying customers’ apparent and underlying needs and continually seeking to provide the highest quality service and product to all customers.
Competency in accountability skills, holding self-accountable for measurable, high-quality, timely, and cost-effective results; determining objectives and setting priorities; accepting responsibility for own actions and decisions; being accountable for own development, including learning necessary job knowledge and associated laws, rules, and policies; identifying and participating in learning opportunities; complying with established control systems and rules.
Competency in planning/organization skills, organizing work, setting priorities, and determining resource requirements; determining short- or long-term goals for self and strategies to achieve them; using flexibility and resiliency skills, appropriately and effectively adjusting work, plans, and priorities to changing circumstances; monitoring own progress and evaluating outcomes.
Knowledge of job search strategies and workforce placement techniques.
Ability to assess individual skills, interests, and needs in relation to career opportunities.
Strong interview and consulting skills.
Ability to work effectively with a diverse customer base.
Clear and effective verbal and written communication skills.
As required by federal grant, the successful candidate will be a qualified service-connected disabled veteran, a qualified eligible veteran, or other qualified eligible persons as defined by Title 38, USC, Section 4101(5).
Transportation for regional travel will be required regularly and reimbursed at the State of Maine per-mile rate. Statewide travel will be occasionally required.

Nice To Haves

Excellent communication skills.
Experience serving people with diverse backgrounds.
Experience serving military veterans.
Experience working with businesses and community organizations, particularly for workforce development purposes.
A high level of experience in Microsoft office Word, Excel, PowerPoint and Outlook.
Experience using virtual platforms and understanding of virtual services.

Responsibilities

Conduct interviews, vocational assessments, and provide career guidance.
Coordinate support services and refer customers to programs or services.
Make referrals to job openings.
Conduct outreach efforts, including off-site hours at locations where job seekers, specifically veterans, may spend time, including other veteran agencies.
Develop and conduct workshops.
Deliver business services to area employers to develop employment opportunities for customers.
Conduct and participate in informational sessions, job fairs, and trade shows.
Develop and negotiate training agreements for apprenticeship programs, internships, and on-the-job-training employment opportunities for employers/businesses.