Career Assistant (CA)/Front Desk Career Center Work Study

Union College•Schenectady, NY

1d•Onsite

About The Position

This job is only available to students who qualify for Work-Study. Career assistants will staff the front desk at the Career Center, greeting and assisting students, alumni, employers, faculty, and staff. The role involves managing the front desk, answering phones, checking in visitors, educating students on the Handshake platform, assisting with career library resources, promoting events, and maintaining office supplies and organization.

Requirements

Must qualify for Work-Study
Telephone and interpersonal skills with a strong emphasis on customer service
Ability to maintain confidential information
Knowledge of Google Calendar and Handshake
Reliability, flexibility, ability to take initiative and work independently
Detail oriented, with a willingness to learn and a positive attitude

Responsibilities

Greet and assist students, alumni, employers, faculty, and staff at the front desk
Assist phone callers by answering questions, providing information, and transferring calls
Check in students and alumni, notify Advisor, and monitor flow of appointments
Educate students on Handshake Platform: Setting up profile, scheduling appointments, job/internship search basics, events calendar
Gain knowledge of and assist students and alumni utilizing online and print resources in the Career Library
Participate in and promote Career and Employer Relations programs, resources, services and events
Utilize office tools including Handshake, Google Calendar, and Nexus
Replenish and restock supplies and help maintain building operations
Keep front desk area cleaned and organized and assist in opening/closing procedures
Complete other duties as assigned