Student Worker - Career Services – Career Ambassador (FWS/NFWS)

Grand Canyon University•Phoenix, AZ

2d•Onsite

About The Position

The purpose of this position is to support the growth, efforts, and goals of the Career Services department. This role involves assisting with industry-related events, managing contacts, and engaging with employers. Additionally, the position supports the overall operation of the Career Services Department through various clerical duties and utilizing the Career Connections platform for tracking student and employer data. The Career Ambassador will also provide feedback for process improvement and undertake additional duties as assigned.

Requirements

Strong command of Microsoft Office suite and ability to quickly grasp and utilize new concepts and technologies.
Exceptional ability to organize information and pay attention to detail.
Ability to work independently with minimal supervision as well as in a team environment.
Excellent communication and interpersonal skills – written, in person and via phone.
Maintain a professional, composed manner when interacting with internal and external customers.
Strong ability to handle the stress of meeting deadlines in a fast-paced environment while managing time to handle multiple tasks and priorities.
Possess a valid driver’s license in order to operate department carts on campus.
Enrolled at GCU as a full-time student in a bachelor’s program or master’s program.
Retain a 2.0 GPA as a Bachelor level student or a 3.0 GPA as a Master level student.
Maintain good financial and academic (SAP) standing with the University.

Responsibilities

Support industry-related events/activities, manage industry contacts, and help with employer engagement including career fairs, industry-led professional development opportunities, Companies on Campus, advisory boards, capstone showcases, company tours, and other department events.
Help with 'day of' event logistics including set up, tear down and operation.
Track student and employer attendance at internal and external events.
Identify, plan, and implement ways to increase awareness of departmental resources and opportunities to students.
Manage assigned clerical duties, which include managing multiple department inboxes, answering office phone lines, supporting occasional office guests, inputting data into various university systems in a timely manner with a high degree of accuracy, tracking and documenting completed work in Outlook/Trello/OneNote, engaging with employers to help them connect with Career Services’ offerings, assisting with compiling letters of recommendation for faculty review, and collaborating professionally with other university departments/leadership.
Utilize the manager feature of Career Connections to track and maintain documentation of where students have obtained internships, career opportunities, graduate school matriculation, and more.
Orient employers to the digital job board and other system features.
Create, analyze and disseminate system reports on employer and student engagement.
Create announcements for students.
Provide documented feedback for continual improvement on department processes.
Undertake additional duties and special projects as assigned.