Student Worker - Career Services – Career Ambassador (FWS)

Grand Canyon University•Phoenix, AZ

1d•Onsite

About The Position

The purpose of this position is to support the growth, efforts, and goals of the Career Services department. This role involves assisting with industry-related events, managing contacts, and engaging with employers. The Career Ambassador will also manage clerical duties, utilize university systems for tracking and reporting, and provide career coaching and assistance to students under supervision. The position is designed to support the overall operation of the Career Services Department and enhance student and employer engagement.

Requirements

Strong command of Microsoft Office suite (Outlook, Word, and Excel).
Ability to quickly grasp and utilize new concepts and technologies.
Exceptional ability to organize information and pay attention to detail.
Ability to work independently with minimal supervision as well as in a team environment.
Excellent communication and interpersonal skills – written, in person and via phone.
Maintaining a professional, composed manner when interacting with internal and external customers.
Strong ability to handle the stress of meeting deadlines in a fast-paced environment while managing time to handle multiple tasks and priorities.
Enrolled at GCU as a full-time student in a bachelor’s program or master’s program.
Retain a 2.0 GPA as a Bachelor level student or a 3.0 GPA as a Master level student.
Maintain good financial and academic (SAP) standing with the University.

Responsibilities

Support industry-related events/activities, manage industry contacts, and help with employer engagement including career fairs, industry-led professional development opportunities, Companies on Campus, advisory boards, capstone showcases, company tours, and other department events.
Help with the ‘day of’ event logistics including set up, tear down and operation.
Track student and employer attendance at internal and external events.
Identify, plan, and implement ways to increase awareness of departmental resources and opportunities to students.
Manage assigned clerical duties, which include managing multiple department inboxes, answering office phone lines, supporting occasional office guests.
Input data into various university systems in a timely manner (while maintaining a high degree of accuracy).
Track and document completed work in Outlook/Trello/OneNote.
Engage with employers to help them connect with Career Services’ offerings.
Assist with compiling letters of recommendation for faculty review.
Efficiently collaborate in a professional manner with other university departments/leadership in the execution of day-to-day tasks.
Assist in Career Centers as duties are needed, such as tracking data, answering general advising questions, and other duties as relevant to the Career Center.
Utilize the manager feature of Career Connections to track and maintain documentation of where students have obtained internships, career opportunities, graduate school matriculation, and more.
Orient employers to the digital job board and other system features.
Create, analyze and disseminate system reports on employer and student engagement.
Create announcements for students.
Provide documented feedback for continual improvement on department processes.
Provide coaching and assistance for community members, reviewing resumes, profiles, cover letters, sharing job opportunities, industry engagement and other career-related services.
Engage in career support initiatives under supervision of assigned Career Services.
Additional duties and special projects as assigned.