Career Ambassador - University Center Information Desk - The Career Center - 2026/27

Seton Hall University, New Jersey • South Orange, NJ

12d • Onsite

About The Position

The Career Center at Seton Hall University is seeking enthusiastic, outgoing, and dependable students to serve as Career Ambassadors at its University Center Information Desk. Ambassadors proactively engage fellow students, promote career development resources, answer general questions, and connect students to opportunities and services that support professional growth. The role provides practical experience in communication, customer service, leadership, teamwork, and professional development, while strengthening NACE Career Readiness Competencies including Communication, Leadership, Teamwork, Professionalism, Technology, and Career & Self-Development.

Ambassadors welcome students, faculty, staff, and visitors; introduce students to Career Center services and resources; help them access career development tools; promote events and initiatives; and refer specialized questions to Career Center staff. They also maintain an organized information desk, record interactions according to established procedures while respecting privacy, and communicate questions and suggestions to staff.

Scheduling is flexible based on academic availability and departmental needs. The Information Desk is open Monday through Friday, 9:00 AM–6:00 PM. Typical shifts are three hours, with two ambassadors assigned per shift. Training is provided on Career Center resources, proactive outreach, desk procedures, and appropriate referrals.

Requirements

• Currently enrolled Seton Hall University student eligible for on-campus employment; Federal Work-Study and non-Federal Work-Study students are encouraged to apply.
• Strong interpersonal, communication, and customer service skills.
• Friendly, approachable, and enthusiastic, with comfort initiating conversations.
• Dependable, organized, and professional.
• Able to work independently and as part of a team.
• Interest in helping fellow students explore career opportunities and resources.
• Ability to engage respectfully with students from diverse backgrounds.
• Maintain punctuality and a professional appearance.

Nice To Haves

• Familiarity with Career Center resources; not required, as training will be provided.

Responsibilities

• Proactively and respectfully engage students visiting or passing through the University Center and introduce them to Career Center services.
• Initiate friendly conversations to learn about student career interests and identify relevant resources.
• Encourage participation in workshops, career events, employer networking opportunities, and career readiness programs.
• Promote internship, employment, and professional development resources without providing individualized career advising.
• Suggest creative ways to increase student engagement and Career Center visibility, and gather general feedback.
• Welcome students, faculty, staff, and visitors and answer general questions about Career Center programs.
• Help students access 12twenty, VMock, Big Interview, and other available career development tools.
• Share information about Pathfinders, Pirate Partners, and other Career Center initiatives.
• Guide students toward scheduling appointments and refer specialized questions to Career Center staff.
• Distribute promotional materials and highlight upcoming events and services.
• Support outreach campaigns and special initiatives in collaboration with Career Center staff.
• Represent The Career Center and Seton Hall University in a positive and welcoming manner.
• Maintain a clean, organized, and welcoming desk and replenish materials as needed.
• Record student interactions and general inquiries using established procedures while respecting privacy.
• Communicate questions, concerns, and suggestions to designated staff.
• Arrive on time, coordinate coverage through approved procedures, and perform related duties as assigned.
• Maintain a professional appearance and actively engage students throughout each shift.
• Complete training on Career Center resources, proactive outreach, desk procedures, and appropriate referrals.

Benefits

• Practical experience in communication, customer service, leadership, teamwork, and professional development.
• Opportunity to strengthen NACE Career Readiness Competencies.
• Opportunity to build transferable skills, expand a professional network, and help fellow students discover career opportunities and resources.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed