Career Advisor - Jackson Community College

Michigan Works! Southeast•Jackson, MS

6d•Hybrid

About The Position

At Michigan Works! Southeast, we are the front lines of workforce development, meeting the talent demands of local employers and addressing the unique needs of the communities in Southeast Michigan. Serving Hillsdale, Jackson, Lenawee, Livingston, and Washtenaw counties, we are committed to delivering services that help businesses find skilled workers and provide a competitive edge for career seekers. By creating meaningful connections, we empower individuals to build a brighter future and support businesses in achieving their goals. If you are passionate about making a difference in your community and want to be part of a team that helps shape the future workforce, we invite you to join us. Together, we can create pathways to success for both career seekers and employers. The Jackson College MWSE Career Advisor will identify, assess, prepare, and support students through positive completion of their college training program. The career advisor will connect students to jobs with employers identified by the Michigan Works! Southeast Business Services team and the Pure Michigan Talent Connect website. The primary objective of the Career Advisor is to provide all registered or enrolled students with the services, assistance, and resources they need to complete their education and reach their employment goals.

Requirements

Associate’s degree or equivalent directly related experience, in human services field, case management or related fields
Excellent communication and interpersonal skills required
Ability to interact with employees and customers in a professional manner at all times including during stressful situations is required
Knowledge of applicable federal and state regulations with respect to employment and training programs and/or career and technical education programs
Ability to travel between service centers and community organizations to meet the needs of the organization as required

Nice To Haves

Bachelor’s degree preferred
Knowledge of Workforce Innovation and Opportunity Act (WIOA), Trade Adjustment Assistance (TAA), Reemployment Services and Eligibility Assessment (RESEA), Partnership, Accountability, Training, Hope (PATH), Food Assistance Employment and Training (FAE&T) and Jobs for Michigan Graduates (JMG), Wagner-Peyser, and Unemployment Insurance Agency program rules and regulations preferred
Experience working with education, community, public and non-profit organizations

Responsibilities

Provide excellent customer service to students, clients and partners
Provide case management services to all clients participating in workforce activities and receiving supportive services
Enroll clients in applicable programs when appropriate. Determine eligibility based on state and federal regulations.
Recommend supportive services, evaluate and process clients’ request for supportive services to determine eligibility
Assess client skills utilizing required basic skill assessments and compatibility tests
Process all program required documentation and maintain accurate and complete case notes as required by state and federal program regulations
Enter detailed record of all activities, assessments, actions, and case notes in management information system.
Prepare clients for job readiness by providing job search assistance, resume writing, mock interviews and soft skills training
Supervise job search, provision of training, provide referrals to Business Services Team
Work with employers to secure work experience locations, contracts and monitoring of work-based learning activities for program participants
Maintain open lines of communication with clients to ensure program compliance
Achieve all performance standards, requirements and measures
Must have knowledge of and comply with laws, regulations, policies, procedures and outcomes mandated by the program funding sources and funding streams, including Workforce Innovation and Opportunity Act (WIOA), Trade Adjustment Assistance (TAA), Reemployment Services and Eligibility Assessment (RESEA), Partnership, Accountability, Training, Hope (PATH), Food Assistance Employment and Training (FAET), and WIOA Title II
Comply with the Wagner-Peyser Act regulations, and the Employment Services State Policies and Manual including mandated processes for serving populations such as the Veterans and persons with disabilities
Attend all required meetings with partners and Michigan Works! Southeast staff
Outreach, intake, assessment, eligibility determination, collection of applicable documentation per funding source, recommendation of program enrollment, development and implementation of the Individual Service Strategy (ISS) are required duties and responsibilities
Understanding and awareness of community partners and resources for necessary referrals
Write quarterly success stories on achievements of participants.
Attend required afterhours or weekend community events sponsored by other community partners
Travel between service centers and other sites as necessary to meet the needs of the organization
Handle stress appropriately and interact well with other
Other duties as assigned