Career Advisor

Prospect Human Services Society•Edmonton, AB

47d•$52,000

About The Position

At Prospect, we value the diversity of people. Diversity at Prospect means a workplace where individual differences are recognized and appreciated, respected and responded to in ways that fully develop and utilize each person’s talents and strengths. Prospect helps people get jobs. We’re a not-for-profit and registered charity, so while the bottom line can’t be ignored, it’s not our priority. Clients are. What will you do? Career Advising: Conducts interviews with clients to complete career and employment assessments and obtains relevant information; this includes assessment of job search skills, knowledge, and job readiness to establish action plans towards employment. Completes and enters Employability Readiness Assessments into Prospect CRM and government data management systems. Acts as a resource to the Employment Specialist (ES) to provide career coaching for clients in other programs who demonstrate a need for career development, job target identification, and pre-employment skills. Coordinates career coaching sessions (in collaboration with Program leadership, ES and Career Advisors) to identify gaps and create action plans. Utilizes assessment tools when needed; assists clients in analyzing and synthesizing career exploration information. As needed, delivers orientation to program services (i.e. workshops, essential skills services, other self-directed and directed services) and refers to other or complimentary services within Prospect such as service coordination, integrated services, essential skill building, and workshops. Provides ongoing communication with internal staff in regards to status of clients and their service plans including revisions, updates, and completion. Monitors client satisfaction. Resource Coordination: Continually conducts environmental scanning: labour market, corporations, news, and economic trends, incorporating findings and best practices into program/content. Conducts regular research to become a subject matter expert. Communicates current information to applicable team members on labour market and career development trends and best practices. Provides support to clients in the Employment Resource Centre. Tracks caseloads, workshops, and assessment tools and maintains client information in files, records, stats, and reports, including in Prospect’s CRM tool. Books ongoing career advising meetings. Workshops: Develops content for group based workshops on pre-employment topics and adjusts and revises materials based on trends. Facilitates workshops based on defined schedules and demand. Works with other departments, such as Marketing & Communications, and Training Coordinator on branding and consistency of content. Assists in maintaining an online digital and social media presence. Analyzes success and areas of opportunity for content delivery. Trains other staff on delivery of workshops. Maintains workshops and communicates changes. General: Diligently works to ensure thorough understanding of all Prospect's programs. Develops measurement system(s) for the program to assess service delivery and contract requirements. Adjusts information delivery as required. Monitors client goals and completion of action or service plans; communicates with other staff as necessary. Maintains database of career development tools, websites, and related materials. Acts as central point of contact and subject matter expert for clients, support networks, referral sources, and internal team members. Remains current and knowledgeable with grant funding policies, federal legislation pertaining to EI, immigration regulations, human resources/recruitment practices, and the Alberta education system policies/procedures. Complies with company policies/procedures, provincial, privacy and other job related legislation. Champions Prospect’s goals, vision, mission and brand pillars. Community Relations: Remains active within a network that includes other career development/career transition professionals, recruiters, workforce planners, learning and development/training specialists, post-secondary program advisors, and HR professionals to stay current on employment trends and activities, best practices and professional development opportunities.

Requirements

Post-secondary education in career advising or other equivalent program.
3+ years’ experience in a similar role that is directly related to career development (equivalent combination of education and professional experience will be considered).
3+ years’ direct client relations experience, with a focus on assisting individuals with barriers to employment.
1+ years' experience working with people with disabilities.
3+ years’ of pre-employment and essential skill development expertise including: developed job search techniques that involves the ability to tap into the hidden job market; resume and cover letter development; and interviewing skills including knowing the various techniques used and the ability to prep clients.
Intermediate proficiency with Microsoft Office products (Word, Excel, PowerPoint) and presentation software; advanced proficiency with internet, online, and social media platforms.
Exceptional oral communication, teamwork, and interpersonal skills including the ability to build relationships, engage, counsel, motivate, coach, and collaborate with a variety of internal and external stakeholders.
Knowledge of and experience using career exploration tools and websites, with the ability to assist clients in synthesizing and analyzing information to develop realistic action plans and job targets.
Experience accessing local labour market information and tools.
Exposure to various legislation such as: OH&S, Human Rights, and Employment Standards, with exposure to corporate human resources best practices.
Elevated written communication and content development experience (creation of workshop/seminar materials, tailoring written communication to various audiences, formatting written materials, having branding awareness, and applying appropriate email etiquette).
Experience leading/facilitating different formats of meetings, workshops and presentations to various audiences of internal and external stakeholders.
Ability to create analytical reports, develop and utilize spreadsheets, conduct needs and gap analyses, collect and analyze stats, and action results from findings.
Capability to set goals for oneself and assist clients to develop their goals.
Innovative with the ability to take initiative to become a subject matter expert in the career advising field.
Problem solving and critical thinking skills.

Nice To Haves

Career Development professional designation is a strong asset.
Exposure to adult education principles gained through experiences in corporate training, learning development or equivalent experiences developed from content development presentation/facilitation.
Education related to working with varying populations (youth, disability, mental health, trauma, etc.).

Responsibilities

Conducts interviews with clients to complete career and employment assessments and obtains relevant information; this includes assessment of job search skills, knowledge, and job readiness to establish action plans towards employment.
Completes and enters Employability Readiness Assessments into Prospect CRM and government data management systems.
Acts as a resource to the Employment Specialist (ES) to provide career coaching for clients in other programs who demonstrate a need for career development, job target identification, and pre-employment skills.
Coordinates career coaching sessions (in collaboration with Program leadership, ES and Career Advisors) to identify gaps and create action plans.
Utilizes assessment tools when needed; assists clients in analyzing and synthesizing career exploration information.
As needed, delivers orientation to program services (i.e. workshops, essential skills services, other self-directed and directed services) and refers to other or complimentary services within Prospect such as service coordination, integrated services, essential skill building, and workshops.
Provides ongoing communication with internal staff in regards to status of clients and their service plans including revisions, updates, and completion.
Monitors client satisfaction.
Continually conducts environmental scanning: labour market, corporations, news, and economic trends, incorporating findings and best practices into program/content.
Conducts regular research to become a subject matter expert.
Communicates current information to applicable team members on labour market and career development trends and best practices.
Provides support to clients in the Employment Resource Centre.
Tracks caseloads, workshops, and assessment tools and maintains client information in files, records, stats, and reports, including in Prospect’s CRM tool.
Books ongoing career advising meetings.
Develops content for group based workshops on pre-employment topics and adjusts and revises materials based on trends. Facilitates workshops based on defined schedules and demand.
Works with other departments, such as Marketing & Communications, and Training Coordinator on branding and consistency of content.
Assists in maintaining an online digital and social media presence.
Analyzes success and areas of opportunity for content delivery.
Trains other staff on delivery of workshops.
Maintains workshops and communicates changes.
Diligently works to ensure thorough understanding of all Prospect's programs.
Develops measurement system(s) for the program to assess service delivery and contract requirements.
Adjusts information delivery as required.
Monitors client goals and completion of action or service plans; communicates with other staff as necessary.
Maintains database of career development tools, websites, and related materials.
Acts as central point of contact and subject matter expert for clients, support networks, referral sources, and internal team members.
Remains current and knowledgeable with grant funding policies, federal legislation pertaining to EI, immigration regulations, human resources/recruitment practices, and the Alberta education system policies/procedures.
Complies with company policies/procedures, provincial, privacy and other job related legislation.
Champions Prospect’s goals, vision, mission and brand pillars.
Remains active within a network that includes other career development/career transition professionals, recruiters, workforce planners, learning and development/training specialists, post-secondary program advisors, and HR professionals to stay current on employment trends and activities, best practices and professional development opportunities.