Career Advisor - Choices/SNAP

Career Team•Terrell, TX

12h•$45,000 - $55,000•Onsite

About The Position

Career Team is hiring a Choices/SNAP Career Advisor to provide career counseling, intensive case management, and follow-up services to eligible participants in the Choices and SNAP programs. The work is performed under the supervision of the Choices/SNAP/NCP Program Manager. The role is onsite, with 15% travel within the region, and is a full-time, non-exempt position. The stated salary range is $45,000–$55,000, based on experience. The Career Advisor supports participants in identifying employment and training needs, developing individual employment plans, accessing services and opportunities, and progressing toward their occupational goals. The position also involves maintaining accurate participant records, meeting program compliance requirements and benchmarks, conducting group sessions, and completing required reporting and staff activities.

Requirements

Bachelor’s degree in a related field and 1–2 years of work experience, or a satisfactory equivalent combination of education and experience.
Strong communication skills and knowledge of community resources.
Strong analytical and problem-solving skills, with the ability to make well-considered decisions.
Ability to relate to participants and work with them in a culturally sensitive manner.
Computer literacy, including at least Microsoft Word, Excel, and Outlook, and ability to learn specialized databases and software systems.
Ability to work in a variety of settings with a culturally diverse customer base.
Ability to serve as a role model and motivate customers toward achieving goals.
Ability to meet and/or exceed set goals and objectives.
Excellent interpersonal, time-management, customer-service, organizational, and oral and written communication skills.
Valid driver’s license.

Nice To Haves

Bilingual or multilingual skills.
Strong multitasking abilities and a proactive approach to tasks.
Training in Trauma Informed Care, evidence-based practice, and/or whole family services.

Responsibilities

Provide Choices/SNAP case management services to eligible participants.
Complete intake and eligibility determinations for the workforce program.
Assess jobseekers’ employment and training needs and abilities through interviews, testing, and other methods.
Enter data into Work In Texas, TIERS, participant information systems, and other databases required by the One-Stop system.
Guide jobseekers in preparing individual employment plans (IEPs) based on their occupational goals.
Counsel clients on available job opportunities, training programs, and other services.
Refer individuals to appropriate services, training programs, or job opportunities and follow up on those activities.
Conduct orientation sessions, workshops, job clubs, and other group presentations.
Follow policies, procedures, and regulations for eligibility documentation; ensure case files contain required original or copied documents.
Maintain accurate individual case files that meet eligibility documentation and compliance requirements.
Refer and track eligible customers in contracted programs provided at One-Stop centers or in the community, in accordance with established contracts.
Meet and/or exceed program benchmarks.
Participate in required staff events, including training, staff meetings, and individual supervision.
Complete required reports.
Approach each day and task with a “ZAG” mindset.
Perform other duties and projects as needed.