Career Advisor

Career Team•El Paso, TX

6d•Hybrid

About The Position

Career Team is looking to hire a Career Advisor who will perform professional work providing career counseling, intensive case management, and follow-up services to participants eligible for workforce programs. The Career Advisor guides jobseekers toward employment and training goals, removes barriers to success, and ensures accurate and compliant case management. Work is performed under the supervision of the Program Manager.

Requirements

Bachelor's degree or higher or an equivalent combination of education and experience
Strong communication skills and knowledge about community resources
Possess strong analytical and problem-solving skills , with the ability to make well-thought-out decisions
Must be computer literate with MS Word and Excel skills at minimum, and the ability to learn specialized databases and software systems
Ability to work in a variety of settings with a culturally diverse customer base with the ability to be culturally sensitive
Ability to serve as a role model to customers and motivate them toward achieving goals
Ability to meet and exceed set goals and objectives
Excellent interpersonal, time management, customer service, organizational, and communication skills, both oral and written required
Knowledgeable about the WIOA program and other workforce program requirements
A demonstrated ability to thrive in a fast-paced environment while remaining flexible, proactive, resourceful, and efficient in maintaining a high level of confidentiality
Exceptional time management skills to meet deadlines and work under pressure
A Valid Driver's License

Nice To Haves

Bilingual or multilingual
Strong multitasking abilities and a proactive approach to tasks
Experience and knowledge of WIOA, TANF, SNAP, and other workforce development programs
Training in Trauma Informed Care, evidence-based practice, and/or whole family services

Responsibilities

Provide information and case management services to community members interested in workforce services
Complete intake and eligibility determination for assigned workforce programs
Assess jobseekers' employment, abilities, and training needs through interviewing, testing, and other methods
Serve as a liaison between workforce development programs and community partners and resources
Enter data into WIT and process clients through any participant information system as required
Guide jobseekers through the preparation of individual employment plans (IEP) based on their specific occupational goals
Stay on top of labor market trends and best practices in career and training paths
Counsel clients on available job opportunities, training programs, and other services
Refer individuals to appropriate services, training programs, or job opportunities and follow up on those activities
Conduct orientation sessions, workshops, job clubs, and other group presentations for clients
Assist participants in removing barriers to employment and training
Follow all policies, procedures, and regulations related to eligibility documentation
Maintain accurate individual case files in WIT for each registered customer, assuring each file contains all required eligibility documents and meets compliance requirements
Meet and/or exceed program benchmarks and participate in all staff-related events as required, including training, staff meetings, and individual supervision
Complete all required reports within the data management system
Approach each day and task with a “ZAG” mindset
Other duties and projects as needed