Career Advisor

Prospect Human Services Society•Airdrie, AB

9d•Hybrid

About The Position

At Prospect, we value the diversity of people, recognizing and appreciating individual differences to fully develop and utilize each person’s talents and strengths. The Career Advisor provides pre-employment support, including resume/cover letter development, application assistance, and interview preparation. This role involves utilizing assessment tools, assisting clients in career exploration, and partnering with clients from diverse backgrounds to identify job targets. The advisor works closely with Employer Liaisons, advising on client job targets and trends, and putting candidates forward for opportunities. Responsibilities also include continually conducting environmental scanning of the labour market, corporations, news, and economic trends, incorporating findings into programs, and supporting Job Club and workshops. The advisor communicates current labour market and career development trends to team members, tracks caseloads, workshops, and assessment tools, and maintains client information in files, records, stats, and reports. The position requires a thorough understanding of all Prospect's programs, accurate and up-to-date CRM database management, monitoring client goals, and acting as a central point of contact for clients, support networks, referral sources, and internal team members. Additionally, the role supports Employment Resource Centre coverage as required and involves remaining active within a professional network to stay current on employment trends, best practices, and professional development opportunities.

Requirements

Some post-secondary education in career advising or other equivalent program, 3+ years’ experience in a similar role that is directly related to career development (equivalent combination of education and professional experience will be considered)
3+ years’ client relations with direct experience relating with a broad demographic
3+ years’ of pre-employment and essential skill development expertise including: developed job search techniques that involves the ability to tap into the hidden job market; resume and cover letter development; and interviewing skills including knowing the various techniques used and the ability to prep clients
Intermediate proficiency with Microsoft Office products (Word, Excel, PowerPoint) and presentation software; advanced proficiency with internet, online, and social media platforms
Knowledge of and experience using career exploration tools and websites, with the ability to assist clients in synthesizing and analyzing information to develop realistic action plans and job targets
Experience leading/facilitating different formats of meetings, workshops and presentations to various audiences of internal and external stakeholders
Ability to create analytical reports, develop and utilize spreadsheets, conduct needs and gap analyses, collect and analyze stats, and action results from findings
All employees must pass a background check
All employees must be flexible to work on-site as well as remotely, based position and program requirements
All employees must have a license and access to a reliable vehicle
Travel to Cochrane, Strathmore, Chestermere, and Calgary is required

Nice To Haves

A Career Development professional designation is a strong asset
Exposure to adult education principles gained through experiences in corporate training, learning development or equivalent experiences developed from content development presentation/facilitation
Knowledge/experience/exposure/education working with varying populations (military, youth, disability, mental health)

Responsibilities

Provides pre-employment support such as resume/cover letter development/targeting, assistance in the application process and interview preparation for clients on a case-by-case basis
Utilizes assessment tools when needed; assists clients in analyzing and synthesizing career exploration information
Work in partnership with clients from a variety of demographics to identify job targets
Work in close partnership with the Employer Liaisons advising about client job targets and trends, puts candidates forward to opportunities provided by the Employer Liaison team
Continually conducts environmental scanning: labour market, corporations, news, and economic trends, incorporating findings and best practices into program/content
Supports Job Club and/or facilitation of workshops based on client needs and trends
Communicates current information to applicable team members on labour market and career development trends and best practices
Tracks caseloads, workshops, and assessment tools and maintains client information in files, records, stats, and reports
Books ongoing career advising meetings
Diligently works to ensure thorough understanding of all Prospect's programs
Maintains accurate and up to date information in the CRM database and completes monthly client updates on job search progress, service delivery, and expected next steps for accurate reporting, as required
Monitors client goals and completion of action or service plans; communicates with other staff as necessary
Acts as central point of contact and subject matter expert for clients, support networks, referral sources, and internal team members
Supports Employment Resource Centre coverage as required
Remains active within a network that includes other career development/career transition professionals, recruiters, workforce planners, learning and development/training specialists, post-secondary program advisors, and HR professionals to stay current on employment trends and activities, best practices and professional development opportunities