Career Advisor I - Jacksonville
About The Position
The North Carolina Department of Commerce is the state's lead agency for economic, community and workforce development. The department works with local, regional, national and international organizations to fulfill its mission to improve the economic well-being and quality of life for all North Carolinians. The Department connects businesses with the site locations, workforce and infrastructure they need to succeed in one of the nation's top states for business. We also connect local communities with the grants and funding they need to attract new business and ensure future prosperity. This is a full-time position (40 hours per week) with State Benefits, including health insurance, as well as retirement. The position is based in a local office in Jacksonville and is part of a diverse team of Division of Workforce Solutions (DWS) professionals serving Onslow County. The primary purpose of this position is to provide information, guidance and assistance to customers seeking employment and employers seeking workers through programs administered by the Department of Commerce, Division of Workforce Solutions (DWS) and local Workforce Development boards in a local career center environment. This entry level consultative role administers DWS policies and rules, provides guidance and assistance, and advocates employment for job seekers within the business community to ensure DWS goals are met. The North Carolina Division of Workforce Solutions (DWS) mission is to develop North Carolina's workforce talent, help individuals advance their career opportunities, and meet business workforce needs by connecting talent to jobs. The division administers North Carolina's participation in The Jobs for Veterans State Grants (JVSG) program under the U.S. Department of Labor.
Requirements
- Bachelor’s degree from an appropriately accredited institution with related experience in human resource administration, case management, job development and placement, employment counseling, vocational guidance and counseling, social work, vocational rehabilitation, claims analysis, or related public contact work dealing with job applicants and employers in a variety of functions; or Associate degree and two years of experience in human resource administration, case management, job development and placement, employment counseling, vocational guidance and counseling, social work, vocational rehabilitation, claims analysis, or related public contact work dealing with job applicants and employers in a variety of functions; or an equivalent combination of education and experience.
- Ability to learn methods to provide employer/jobseeker counseling, teach interview skills/techniques, or to match applicant skills to job openings and gather information from employers and jobseekers with diverse backgrounds regarding job duties, required competencies, and minimum education/experience.
- Ability to interpret program guidelines, review data, conduct problem solving activities, and prepare written documentation.
- Ability to use or learn to use computer software applications to manage daily tasks, record program activities, and access program data.
- Ability to learn customer service activities in accordance with agency standards.
- Ability to communicate orally or in writing to a variety of audiences.
Nice To Haves
- Applicants who possess the following qualifications may receive management preference
Responsibilities
- Delivering employment services, job training, limited unemployment insurance services, and labor market information to customers and employers.
- Planning, promoting, reviewing and evaluating services.
- Supporting job seekers through assessments, referrals, job development, placement, career development assistance and connections to supportive services.
- Conducting interviews, entering information into databases, researching job orders, and taking job listings from businesses by phone or in person.
- Cross-training in Career Center services.
- Conducting Reemployment Services and Eligibility Assessments (RESEA).
- Collaborating with workforce partners in an Integrated Services Delivery (ISD) environment to ensure effective service delivery.
Benefits
- 12 Annual Paid Holidays and monthly accrual of vacation and sick leave
- North Carolina State Health Plan administered by Aetna
- Supplemental Benefits including Flexible Spending Accounts, Accident Insurance, Cancer & Specified Disease, Critical Illness, Dental, and Vision
- NC State Retirement (TSERS), 401(k), and 457 savings plans
- WeSave Employee Discounts
- Eligibility for the Public Service Loan Forgiveness Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
