Care Transition Coordinator - Hospice Sales

VitalCaring Group•Sugar Land, TX

13h•Onsite

About The Position

The Care Transition Coordinator (CTC) connects patients, families, and healthcare partners to VitalCaring’s hospice services. The role serves as the primary liaison between referral sources and internal clinical teams to support seamless, timely transitions of care. It combines healthcare sales, care coordination, and partnership development to support patient outcomes and organizational growth. The assigned territory includes Southwest Houston, West Houston, Sugar Land, Katy, Richmond, and Rosenberg. This is a field-based role requiring regular travel within the assigned territory and frequent interaction with hospitals, skilled nursing facilities, and physician offices. The work environment is fast-paced and goal-oriented, with a focus on referral growth and patient access to care. A flexible schedule is expected to meet referral partner and patient needs.

Requirements

At least two years of healthcare or related sales experience.
Strong communication, relationship-building, and influencing skills.
Ability to manage multiple priorities in a fast-paced, field-based environment.
Proficiency with Microsoft Office and CRM systems.
Demonstrated ability to work independently and drive results.
Valid driver’s license and reliable transportation.
Strong time management, organization, and proactive follow-through.

Nice To Haves

Bachelor’s degree in Healthcare, Business, Marketing, or a related field, or equivalent experience.
Experience in home health, hospice, or post-acute care.
Existing relationships with referral sources such as hospitals, skilled nursing facilities, and physician offices.
Familiarity with EMR systems and healthcare referral processes.

Responsibilities

Serve as the primary liaison between referral sources, patients, caregivers, and clinical teams to ensure seamless care transitions.
Execute structured sales calls, including pre-call planning, relationship building, needs discovery, and closing.
Build and maintain strong referral-partner relationships through consistent communication and service excellence.
Develop and execute strategies to grow market share and referral volume.
Track, manage, and document sales activity across referral sources using CRM tools.
Achieve established referral and admission goals.
Establish trusted partnerships with hospitals, physicians, case managers, and community stakeholders.
Collaborate with clinical and operational teams to support timely and appropriate patient admissions.
Represent VitalCaring professionally across healthcare settings.
Participate in community outreach and events to promote services and strengthen partnerships.
Facilitate smooth transitions for patients into home health or hospice services.
Communicate patient needs, risks, and updates to internal teams to support safe, effective care delivery.
Ensure accurate and timely documentation in CRM and EMR systems.