Care Transition Coordinator - Hospice Sales

VitalCaring Group•Sugar Land, TX

4h•Onsite

About The Position

The Care Transition Coordinator (CTC) connects patients, families, and healthcare partners to VitalCaring’s hospice services. The role serves as the primary liaison between referral sources and internal clinical teams, helping ensure seamless, timely transitions of care. It combines healthcare sales, care coordination, and partnership development to support patient outcomes and organizational growth. This field-based role covers Southwest Houston, West Houston, Sugar Land, Katy, Richmond, and Rosenberg, with regular travel within the assigned territory.

Requirements

At least two years of healthcare or related sales experience.
Strong communication, relationship-building, and influencing skills.
Ability to manage multiple priorities in a fast-paced, field-based environment.
Proficiency with Microsoft Office and CRM systems.
Demonstrated ability to work independently and drive results.
Valid driver’s license and reliable transportation.
Bachelor’s degree in Healthcare, Business, Marketing, or a related field, or equivalent experience; the degree is preferred.

Nice To Haves

Experience in home health, hospice, or post-acute care.
Existing relationships with referral sources such as hospitals, skilled nursing facilities, or physician offices.
Familiarity with EMR systems and healthcare referral processes.

Responsibilities

Serve as the primary liaison between referral sources, patients, caregivers, and clinical teams to ensure seamless care transitions.
Execute structured sales calls, including pre-call planning, relationship building, needs discovery, and closing.
Build and maintain relationships with referral partners through consistent communication and service excellence.
Develop and execute strategies to grow market share and referral volume.
Track, manage, and document sales activity across referral sources using CRM tools.
Achieve established referral and admission goals.
Establish trusted partnerships with hospitals, physicians, case managers, and community stakeholders.
Collaborate with clinical and operational teams to support timely and appropriate patient admissions.
Represent VitalCaring professionally across healthcare settings.
Participate in community outreach and events to promote services and strengthen partnerships.
Facilitate smooth transitions for patients into home health or hospice services.
Communicate patient needs, risks, and updates to internal teams to support safe, effective care delivery.
Ensure accurate and timely documentation in CRM and EMR systems.