Care Team Supervisor, Personal Care Pay Per Visit

Elara Caring•Tyler, TX

1d•Onsite

About The Position

At Elara Caring, we have a unique opportunity to play a huge role in the growth of an entire home care industry. Here, each employee has the chance to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals, providing the Right Care, at the Right Time, in the Right Place. As a Care Team Supervisor, you’ll play a key role in leading a team of dedicated caregivers, making a real impact in the lives of our patients. If you’re ready to lead with purpose and help others thrive, we’d love to have you on our team.

Requirements

High School Diploma or GED required
Sixty (60) college credit hours required and/or Two (2) years of supervisory experience required
Five (5) years of experience in a fast-paced office or healthcare environment preferred
Strong computer proficiency and documentation skills
Excellent organizational and multitasking abilities
Professional verbal and written communication skills
Strong leadership, coaching, and motivational skills
Ability to thrive in a fast-paced, high-volume environment
Reliable personal transportation and ability to travel locally and occasionally to support audits or operational needs

Nice To Haves

Associate’s or Bachelor’s degree preferred
Experience working with elderly or disabled populations preferred
Working knowledge of Medicare/Medicaid and home care operations preferred
Bilingual fluency (Spanish, Mandarin/Cantonese, Russian, or Portuguese) may be required based on location

Responsibilities

Maintain accurate client service records, plans of care, caregiver schedules, and required documentation
Review and manage service authorizations and contract-specific requirements
Support branch growth initiatives and operational planning efforts
Ensure ongoing compliance with all licensure, payer, contract, and regulatory standards
Provide guidance, coaching, and support to caregivers to promote performance and engagement
Conduct caregiver orientations as required
Collaborate with payroll and timekeeping teams
Monitor daily service delivery to ensure adequate caregiver availability and coverage
Monitor systems to confirm authorizations align with scheduled services
Review utilization reports
Communicate professionally and effectively with caregivers, clients, case managers, and leadership
Represent Elara Caring in a professional and positive manner within the community
Perform additional duties and projects as assigned to support team and organizational success