Care Team Scheduling Coordinator, Permanent Part-Time

Veterans Health Administration•Toronto, ON

1d•CA$25 - CA$30•Onsite

About The Position

The Care Team Scheduling Coordinator serves as a vital liaison between the clients and caregivers, ensuring seamless communication and coordination in the delivery of care services. VHA Home HealthCare (VHA) is one of the largest not-for-profit home care providers in Ontario. Our team is made up of close to 3,000 caring and committed professionals who love what they do. Our providers tell us: “Home care is where I can truly make a difference. There is such a sense of accomplishment from helping people live independently at home.” Our teams work together to provide high quality, client-centred care to those who need it most in their homes, schools, retirement homes and other community settings. Many of our team members manage their own schedules in the community and they say, “The freedom and flexibility can’t be beat.” Providers form meaningful bonds with the clients and families they serve over time and are supported by a diverse regional team and beneficial home office programs. Team members tell us “I love the inclusive culture. I feel welcome and at home.”

Requirements

Post-Secondary School Education: a certificate/diploma in healthcare education is preferred.
Minimum of three years related work experience in a health care organization/agency (preferably in the community) or in an administrative position that required extensive scheduling
Excellent interpersonal and telephone skills—the ability to interact professionally with callers.
Strong organizational skills with attention to detail and the ability to prioritize multitask and change priorities and direction.
Must be able to support client needs consistent with our client and family-centered approach and provide the client and family with a positive experience with each contact.
Knowledge of the GTA and TTC routes or relevant contracted areas and surrounding Geographical Areas.
Satisfactory completion of the technical skills testing is required.