Care Team Lead

Leisure Living•Adrian, MI

2d•Onsite

About The Position

The Care Team Lead is responsible for leading care staff during their shift, fostering a positive and collaborative work environment focused on resident wellness. This role involves assisting with new team member orientation and training, communicating with families and residents, managing call-offs, and delegating daily care duties. Additionally, the Care Team Lead provides support for medication administration, including passing medications and maintaining med carts, to ensure quality care and team efficiency.

Requirements

High school diploma/GED.
Successful completion of Care Specialist I and II curriculum within 90 days of hire.
At least 6 months of recent experience as a Care Specialist or equivalent experience.
CPR/First Aid certification or obtain within thirty (30) days of hire.
Demonstrable knowledge and experience using Microsoft Office in a Windows environment.
Capacity to master company-specific software.
Ability to multi-task, prioritize, and work with minimal supervision.
Effective oral and written communication skills.
Professional telephone etiquette and customer service skills.
Superior communication and interpersonal skills.
Ability to communicate in a respectful and professional manner with residents, families, co-workers, and leadership staff.
Developed organizational skills.
Ability to problem-solve and demonstrate good judgment.
Team-oriented self-starter with demonstrated ability to accept direction and work well with a supervisor.
Promote teamwork by working with coworkers in a positive and cooperative manner.
Ability to maintain a high level of confidentiality.

Nice To Haves

Leisure Living Management Values: Live and work each day with purpose, Accept accountability and demonstrate responsibility, Embrace lifelong learning, Promote mutual respect, Display transparency, Appreciate diversity, Practice forgiveness, Be thankful.

Responsibilities

Serve as the primary point of contact for team members during the shift.
Participate in the orientation and training of new care team members.
Foster a positive work environment and support the development of skills among care team members.
Ensure residents are treated with kindness and respect through mentoring and modeling appropriate care and customer service.
Protect residents from accidents and injuries by practicing safe work habits and safe lifting techniques.
Be responsible for resident safety in emergency situations.
Assist with schedule coverage needs as necessary.
Review and provide resident care as outlined in resident service plans.
Respond promptly to resident call signals, door alarms, and safety alarms.
Administer and pass medications to residents according to physician orders and established policies.
Review and process physician orders using the eMAR system with pharmacy support.
Conduct departmental reviews and audits, reporting findings to the Director of Resident Care.
Ensure adequate medication and supply inventory for residents.
Observe and report non-emergent resident behavior and condition changes to the Care Coordinator and/or Director of Resident Care.
Complete daily charting and documentation as required.
Follow and comply with infection control, safety, emergency, and confidentiality policies and procedures.
Promote positive relationships with residents, staff, and visitors.
Remain awake and alert during the shift.
Perform any other duties as requested within the scope of responsibility and job requirements.